Innovation in the context of humanitarian supply chain (HSC) is essential to meet the varying needs of beneficiaries around the world. Humanitarian organizations themselves do not possess all the necessary resources for new product innovation. Hence, suppliers working with them play a vital role in helping them deliver innovative products and services to the beneficiaries. This study examines the phenomenon of supplier innovativeness in long-term humanitarian aid delivered by a non-governmental organization (NGO). It employs a single case study approach to investigate the antecedents and drivers of supplier innovativeness in an NGO-led HSC and proposes a novel framework for supplier innovativeness in the HSC context. The findings also underpin beneficiary satisfaction due to supplier innovativeness. Further, the implications of the results show that the new product developed through supplier innovativeness improved social, environmental, and economic dimensions of the beneficiaries. This study also highlights the social and managerial implications of supplier innovativeness and beneficiary satisfaction.

人道主义供应链（HSC）背景下的创新对于满足全球受益者的不断变化的需求至关重要。人道主义组织本身并不拥有用于新产品创新的所有必要资源。因此，与他们合作的供应商在帮助他们向受益人提供创新产品和服务方面起着至关重要的作用。这项研究研究了非政府组织（NGO）提供的长期人道主义援助中供应商创新的现象。它采用了一个案例研究方法来调查由NGO领导的HSC中供应商创新的前提和驱动因素，并为HSC背景下的供应商创新提出了一个新颖的框架。由于供应商的创新性，这些发现也增强了受益人的满意度。更多，结果的意义表明，通过供应商创新开发的新产品改善了受益者的社会，环境和经济方面。这项研究还强调了供应商创新和受益人满意度的社会和管理意义。