ABSTRACT

This study reviews the working conditions in the emerging cruise industry by using a holistic and systematic approach, as well as the effects on work engagement of two groups of clearly differentiated employees, namely, officers and nonofficer employees. Our sample comprised 353 cruise workers. Regression analysis confirmed the research purposes of this study, that is, seafarers work under poor conditions (especially among nonofficer employees) and that this precarity determines the engagement of both groups. This study contributes to identifying the job quality dimensions that needs an improvement by human resource managers of cruise lines.

中文翻译：

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邮轮行业的工作质量和工作投入

摘要

本研究通过整体和系统的方法回顾了新兴邮轮业的工作条件，以及对两类明显不同的员工（即高级官员和非高级员工）的工作敬业度的影响。我们的样本包括353名邮轮工作人员。回归分析证实了本研究的研究目的，即海员在恶劣的条件下工作（尤其是在非官员雇员中），并且这种不稳定状态决定了这两个群体的参与度。这项研究有助于确定邮轮公司人力资源经理需要改进的工作质量维度。