Although scholars and practitioners promote creative uses of discretion in the delivery of public services, there is limited empirical research that explains through which activities street-level practitioners develop creative solutions. Based on over 300 hours of ethnographic observations of child and family practitioners, we demonstrate the pattern of collective and deliberate experimenting that encompasses creative discretion. The development of this subtype of discretion helps to better analyze and perform it, while simultaneously nuancing the potential positive outcomes of creative uses of discretion for public service provision. Additionally, we explain the collective nature of creative discretion, which has important implications for both research and practice of creativity at the street-level. Finally, we show that street-level practitioners become architects of the political and organizational system in which they work by changing the rules and provision, the organization of work, and the development of policy through their performance of creative discretion.

中文翻译：

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未来的自由裁量权：将街头集体创造力的日常行为概念化

尽管学者和从业者提倡在提供公共服务时创造性地使用自由裁量权，但能够解释街道级从业者通过哪些活动开发创造性解决方案的实证研究非常有限。基于对儿童和家庭从业者 300 多个小时的民族志观察，我们展示了包含创造性判断力的集体和深思熟虑的实验模式。这种自由裁量权子类型的发展有助于更好地分析和执行它，同时细化自由裁量权创造性使用公共服务提供的潜在积极成果。此外，我们解释了创造性自由裁量权的集体性质，这对街头创造力的研究和实践都具有重要意义。最后，.