ABSTRACT

This research (1) examines how employees’ recollections of public engagement are associated with their willingness for future engagement (WFE), (2) assesses whether employees’ discrete recollections are driven by their procedural environments, and (3) tests whether employees’ recollections interact with their perceptions of red tape in affecting WFE. We find that one’s procedural environment parameterizes the effect of episodic recall on a subject’s WFE. Qualitative evidence reveals the prominence of one’s procedural environment across groups, but in terms of helping the public navigate administrative burdens in the positive treatment group and rules that hinder the employees in the negative treatment group.

摘要

本研究 (1) 检验员工对公众参与的回忆如何与他们未来参与的意愿 (WFE) 相关联，(2) 评估员工的离散回忆是否受其程序环境驱动，以及 (3) 测试员工的回忆是否与他们对影响 WFE 的繁文缛节的看法互动。我们发现一个人的程序环境参数化了情景回忆对受试者 WFE 的影响。定性证据揭示了一个人的程序环境在各个群体中的突出地位，但在帮助公众应对积极治疗组的行政负担和阻碍消极治疗组员工的规则方面。