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Patient satisfaction with Sexual Assault Nurse Examiner services and post-assault resource utilization at a university health center and emergency department
Journal of American College Health ( IF 2.395 ) Pub Date : 2021-04-08 , DOI: 10.1080/07448481.2021.1898407
Lindsay M Cannon 1 , Michelle L Munro-Kramer 2 , Lisa Scheiman 3 , Joanne M Bailey 3, 4 , Diana Parrish 5 , Susan D Ernst 3, 5
Affiliation  

Abstract

Objective: Describe a model for incorporating campus-based Sexual Assault Nurse Examiner (SANE) services. Describe differences in patient satisfaction and utilization of follow-up resources between patients seeking SANE services at a university health center (UHC) compared to an emergency department (ED). Participants: Patients seeking SANE services at the UHC or ED of a large Midwestern university from January 2016-April 2018. Fifty-eight participants completed a satisfaction survey, including 28 students. Twenty-eight participants completed a follow-up survey, including 15 students. Methods: A Qualtrics survey assessed: 1) satisfaction following the SANE exam and 2) use of follow-up services 4–6 weeks later. Descriptive analyses, exact logistic regressions, and OLS regressions were calculated. Results: There were no differences in satisfaction, services received, or follow-up services accessed between patients at the UHC and ED, including between students. Conclusions: Campus-based SANE services meet the expectations of survivors and do not differ significantly from services at the ED.



中文翻译:

患者对大学健康中心和急诊室的性侵犯护士检查员服务和性侵犯后资源利用的满意度

摘要

目标:描述一个结合基于校园的性侵犯护士检查员 (SANE) 服务的模型。描述在大学健康中心 (UHC) 与急诊室 (ED) 寻求 SANE 服务的患者在患者满意度和后续资源利用方面的差异。参与者: 2016 年 1 月至 2018 年 4 月在中西部一所大型大学的 UHC 或 ED 寻求 SANE 服务的患者。58 名参与者完成了满意度调查,其中包括 28 名学生。二十八名参与者完成了后续调查,其中包括 15 名学生。方法:Qualtrics 调查评估了:1) SANE 考试后的满意度和 2) 4-6 周后使用后续服务。计算了描述性分析、精确逻辑回归和 OLS 回归。结果: UHC 和 ED 的患者(包括学生)在满意度、接受的服务或获得的后续服务方面没有差异。结论:基于校园的 SANE 服务满足幸存者的期望,并且与 ED 的服务没有显着差异。

更新日期:2021-04-08
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