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System quality and security certification in seven weeks: A multi-case study in Spanish SMEs
Journal of Systems and Software ( IF 3.7 ) Pub Date : 2021-04-07 , DOI: 10.1016/j.jss.2021.110960
Domingo Gaitero , Marcela Genero , Mario Piattini

Every company wishes to improve its system quality and security, all the more so in these times of digital transformation, since having a good quality and security management system is essential to any company’s commercial survival. Such needs are even more pressing for small and medium-sized enterprises (SMEs), given their limited time and resources. To address these needs, a Spanish company, Proceso Social, has developed an innovative method called “SevenWeeks” to allow SMEs to create or improve their quality and security management systems in just seven weeks, with a view to obtaining one or both of the ISO 9001 and ISO/IEC 27001 certifications.

We have evaluated the effectiveness and usefulness of SevenWeeks by carrying out a multi-case study of 26 Spanish companies, based on independent sources of evidence.

This allowed us to corroborate that SevenWeeks was indeed effective for and perceived as useful by all the companies, as it enabled them to create their own quality and security management systems in only seven weeks and to obtain the necessary ISO certification. The interviewees found SevenWeeks to be an agile and intuitive method, easy to implement, which reduces costs and effort. We also include some recommendations to improve and further develop the method.



中文翻译:

七周内获得系统质量和安全认证:西班牙中小型企业的多案例研究

每家公司都希望提高其系统质量和安全性,尤其是在数字化转型时期,因为拥有良好的质量和安全性管理系统对于任何公司的商业生存都是至关重要的。鉴于时间和资源有限,这种需求对于中小企业(SME)更为迫切。为了满足这些需求,西班牙的Proceso Social公司开发了一种名为“ SevenWeeks”的创新方法,允许中小企业在短短七个星期内创建或改善其质量和安全管理体系,以期获得ISO或ISO的其中一项或两项9001和ISO / IEC 27001认证。

我们基于独立的证据来源,对26家西班牙公司进行了多案例研究,从而评估了SevenWeeks的有效性和实用性。

这使我们证实SevenWeeks确实对所有公司有效并被所有公司认为是有用的,因为它使他们能够在短短七个星期内创建自己的质量和安全管理系统并获得必要的ISO认证。受访者发现SevenWeeks是一种敏捷,直观的方法,易于实现,可降低成本和工作量。我们还包括一些建议,以改进和进一步开发该方法。

更新日期:2021-04-23
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