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Analysis of the evolution and impact of product quality in business
Total Quality Management & Business Excellence ( IF 3.6 ) Pub Date : 2021-04-05 , DOI: 10.1080/14783363.2021.1908825
Elena Rosillo-Díaz 1 , Francisco Javier Blanco-Encomienda 1 , Juan Francisco Muñoz-Rosas 2
Affiliation  

The notion of Product Quality has been explored from different perspectives such as Total Quality Management (TQM), an approach that has emerged in parallel with the development of new technologies. The vast amount of research on this subject has yielded an overload of information making it necessary to develop and apply bibliometric techniques to manage it, assess its scientific performance and identify the thematic areas and their evolution over time. Thus, the present study carried out a bibliometric analysis of 3484 published documents spanning 1989–2019 related to Product Quality in the field of business. The tools serving for the analysis were the Web of Science (WoS) Analyze Results and Science Mapping (SciMAT). The results highlighted the themes of greatest interest and their interconnections throughout each of these three last decades. It is noteworthy that the theme of Price stands out throughout the three decades. The tools also shed light on the evolution of the different themes, the inception of new motor themes and the areas devoid of in-depth analyses that require further investigation. The present study therefore serves as a starting point for future research in this field.



中文翻译:

产品质量在业务中的演变及影响分析

产品质量的概念已经从不同的角度进行了探索,例如全面质量管理 (TQM),这是一种与新技术发展同时出现的方法。关于这一主题的大量研究已经产生了大量信息,因此有必要开发和应用文献计量技术来管理它,评估其科学绩效并确定主题领域及其随时间的演变。因此,本研究对 1989-2019 年间与商业领域的产品质量相关的 3484 份已发表文件进行了文献计量分析。用于分析的工具是 Web of Science (WoS) 分析结果和科学绘图 (SciMAT)。结果突出了过去三个十年中最受关注的主题及其相互联系。价格在这三个十年中脱颖而出。这些工具还揭示了不同主题的演变、新的运动主题的出现以及缺乏需要进一步调查的深入分析的领域。因此,本研究可作为该领域未来研究的起点。

更新日期:2021-04-05
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