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Rechtwijzer and Uitelkaar.nl. Dutch Experiences with ODR for Divorce
Family Court Review Pub Date : 2021-04-02 , DOI: 10.1111/fcre.12570
Laura Kistemaker

In 2014, Rechtwijzer uit elkaar – an online self‐help tool for divorce ‐ was developed in a partnership between the Hague Institute on the Innovation of Law, the Dutch Legal Aid Board and Modria. It was a sophisticated tool that assisted separating partners in having a structured dialogue about their divorce and parenting agreements, and subsequently having those agreements formalized in court, dissolving the marriage. It ran until 2017, after which it was rebuilt and continued under the name of Uitelkaar.nl, operated by the social enterprise Justice42. By using Uitelkaar.nl as an example, this article explores what promises technology holds in the specific case of ODR and divorce. It can offer structure and control over the process, have de‐escalating results, have emancipating effects, stimulate access to justice, be cost‐efficient and prevent conflicts in the future. Also, it discusses the lessons that were learned from the earlier version, Rechtwijzer uit elkaar, and how these were incorporated in the subsequent version of Uitelkaar.nl. Some statistics are shared from the wealth of data that the digital interaction of users with the tool and the surveys that are answered, generate. Currently, the tool deals with the “simpler” divorce cases of people with relatively high levels of self‐efficacy and low levels of conflict. But with certain additions, the reach can be expanded. For example, more complex cases can be handled by adding add on services. Also, people with lower levels of self‐efficacy could benefit from the tool. These groups would need additional help in getting through the process on the tool, but this could be fairly easily facilitated by creating in the tool a supporting role for professionals, such as social workers or employees of the legal advice centers. Lastly, the functionality of “unbundling” the divorce related topics that need tackling and having overview of what issues were agreed on and what issues were not agreed on, also seems useful for cases with higher levels of conflict. The article concludes by reflecting on the position of the Dutch government with regard to the tool. The Legal Aid Board played an indispensable role in bringing the innovative tool to life, but did not go as far as to continue to invest in the tool after the first pilot phase. So far, it has been reluctant to fully create a level playing field. However, the revision of the legal aid system that is currently being prepared, might offer possibilities for scaling up usage of the online self‐help tool for divorce.

中文翻译:

Rechtwijzer和Uitelkaar.nl。荷兰ODR离婚经历

2014年,Rechtwijzer uit elkaar–海牙法律创新研究所,荷兰法律援助委员会和莫德里亚(Modria)合作开发了一种在线离婚自助工具。这是一种先进的工具,可以帮助分居的伴侣就其离婚和育儿协议进行有组织的对话,然后使这些协议在法庭上正式确定,以解除婚姻关系。它运行到2017年,之后由社会企业Justice42运营并以Uitelkaar.nl的名称进行重建和继续。通过以Uitelkaar.nl为例,本文探讨了在ODR和离婚的特定情况下技术所具有的前景。它可以提供对流程的结构和控制,具有逐步降低的结果,具有解放作用,促进诉诸司法,具有成本效益并防止将来发生冲突。还,伊特埃卡,以及如何将它们合并到后续版本的Uitelkaar.nl中。用户与工具的数字交互以及所回答的调查所产生的大量数据共享一些统计信息。当前,该工具处理自我效能水平较高和冲突程度较低的人的“较简单”离婚案件。但是,通过添加某些内容,可以扩大覆盖范围。例如,可以通过添加附加服务来处理更复杂的情况。同样,自我效能感较低的人也可以从该工具中受益。这些小组需要更多帮助来完成该工具的流程,但是通过在该工具中为专业人士(例如社会工作者或法律咨询中心的员工)提供辅助角色,可以很容易地促进这些工作。最后,将需要解决的离婚相关主题“打包”的功能,并概述了已达成共识的问题和未达成共识的问题,这对于冲突程度更高的案例似乎也很有用。本文最后总结了荷兰政府对该工具的立场。法律援助委员会在将创新工具付诸实践方面发挥了不可或缺的作用,但在第一个试点阶段之后并未继续投资于该工具。到目前为止,一直不愿完全创造一个公平的竞争环境。但是,当前正在准备的法律援助系统的修订版可能为扩大在线离婚自助工具的使用提供可能。
更新日期:2021-04-02
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