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Hospitality workers’ COVID-19 risk perception and depression: A contingent model based on transactional theory of stress model
International Journal of Hospitality Management ( IF 9.9 ) Pub Date : 2021-03-31 , DOI: 10.1016/j.ijhm.2021.102935
Jiaqi Yan 1 , Sunghoon Kim 2 , Stephen X Zhang 3 , Maw-Der Foo 4 , Aldo Alvarez-Risco 5 , Shyla Del-Aguila-Arcentales 6 , Jaime A Yáñez 7, 8
Affiliation  

The hospitality industry worldwide is suffering under the COVID-19 pandemic. Drawing on the transactional theory of stress and coping, this study aims to investigate when hospitality workers’ COVID-19 risk perception affects their likelihood of having depressive symptoms. Using data from 211 hospitality workers in 76 hotels in Peru, we examined the effects of perceived COVID-19 risk on the likelihood of experiencing depressive symptoms. We posited that this relationship is moderated by the workers’ environment at work (job satisfaction) and at home (the number of children). The results indicate that job satisfaction weakens the link between hospitality workers’ COVID-19 risk perception and their likelihood of depressive symptoms while the number of children exacerbates this link. We discuss the implications of our findings for research on COVID-19 risk perception and offer practical implications for hospitality workers under COVID-19 crisis.



中文翻译:

酒店业员工的 COVID-19 风险感知和抑郁:基于压力模型交易理论的权变模型

全球酒店业正遭受 COVID-19 大流行的影响。借鉴压力和应对的交易理论,本研究旨在调查酒店员工的 COVID-19 风险认知何时会影响他们出现抑郁症状的可能性。我们使用来自秘鲁 76 家酒店的 211 名酒店工作人员的数据,研究了感知 COVID-19 风险对出现抑郁症状的可能性的影响。我们假设这种关系受工人工作环境(工作满意度)和家庭环境(孩子数量)的调节。结果表明,工作满意度削弱了酒店员工对 COVID-19 风险的感知与他们出现抑郁症状的可能性之间的联系,而孩子的数量则加剧了这种联系。

更新日期:2021-04-08
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