Objective

I examine John Senders’ work and discuss his influence on the study of error causation,error mitigation, and sociotechnical system safety.

Background

John Senders’ passing calls for an evaluation of the impact of his work.

Method

I review literature and accident investigation findings to discuss themes in Senders’ work and potential associations between that work and error causation and system safety.

Results

Senders consistently emphasized empirical rigor and theoretical exploration in his research, with the desire to apply that work to enhance human performance. He has contributed to changing the way error has been viewed, and to developing and implementing programs and techniques to mitigate error. While a causal relationship between Senders’ work and safety cannot be established, an association can be drawn between his research and efforts to mitigate error.

Conclusion

Because of Senders’ work, we have a better understanding of error causation and enhanced ways of mitigating system errors. However, new sources of error, involving advanced systems and operators’ knowledge and understanding of their functionalities can, if not addressed, degrade system safety.

Application

Modifications to advanced automation and operator training are suggested, and research to improve operator expertise in interacting with automated systems proposed.

中文翻译：

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John Senders，人为错误和系统安全

客观的

我研究了 John Senders 的工作，并讨论了他对错误因果关系、错误缓解和社会技术系统安全研究的影响。

背景

约翰·森德斯的去世要求人们对其工作的影响进行评估。

方法

我回顾文献和事故调查结果，讨论发件人工作中的主题以及该工作与错误因果关系和系统安全之间的潜在关联。

结果

发送者在他的研究中始终强调实证的严谨性和理论探索，并希望将这项工作应用于提高人类表现。他为改变人们看待错误的方式以及开发和实施减少错误的程序和技术做出了贡献。虽然无法在发送者的工作和安全之间建立因果关系，但可以在他的研究和减少错误的努力之间建立联系。

结论

由于发件人的工作，我们对错误原因有了更好的了解，并增强了减轻系统错误的方法。然而，新的错误来源，涉及先进系统和操作员对其功能的知识和理解，如果不加以解决，可能会降低系统安全性。

应用

建议对先进自动化和操作员培训进行修改，并建议进行研究以提高操作员与自动化系统交互的专业知识。