Practitioners and researchers recognize that purchasing and supply management (PSM) contributes value to business performance beyond reported cost reductions, though capturing and evaluating such contributions is often challenging. The goal of this research is to understand roadblocks impeding the recognition of PSM's contributions beyond cost reduction, and suggest potential solutions to these challenges. Social identity theory offers a conceptual framework to study PSM's self-identity and how it is perceived by others in the organization. Gaining acceptance for value-added metrics is critical to move perceptions of PSM's contribution beyond cost reduction and achieve its full potential. Social identity theory is used as a lens to assess the data and develop propositions. Using a qualitative interview method, the researchers identified important roadblocks hindering PSM's attainment of a broader value-based perception. PSM's identity is closely linked to cost-savings by itself, other functions and upper management. These perceptions are further reinforced by PSM through excessive cost reporting metrics. We provide two suggested solutions for PSM to expand its recognition beyond cost savings: 1) PSM must change its narrative and associated self-identity; and 2) PSM needs to develop metrics that are meaningful across multiple areas of the business.

从业者和研究人员认识到，采购和供应管理 (PSM) 对业务绩效的贡献超出了报告的成本降低，但捕获和评估此类贡献通常具有挑战性。本研究的目标是了解阻碍认可 PSM 的贡献超出降低成本的障碍，并提出应对这些挑战的潜在解决方案。社会认同理论提供了一个概念框架来研究 PSM 的自我认同以及组织中的其他人如何看待它。获得对增值指标的接受对于将 PSM 贡献的认知转变为降低成本并发挥其全部潜力至关重要。社会认同理论被用作评估数据和发展命题的镜头。采用定性访谈法，研究人员确定了阻碍 PSM 实现更广泛的基于价值的认知的重要障碍。PSM 的身份与其自身、其他职能部门和上层管理人员的成本节约密切相关。PSM 通过过多的成本报告指标进一步强化了这些看法。我们为 PSM 提供了两种建议的解决方案，以扩大其在节省成本之外的认知度：1) PSM 必须改变其叙述和相关的自我认同；2) PSM 需要开发在业务的多个领域都有意义的指标。我们为 PSM 提供了两种建议的解决方案，以扩大其在节省成本之外的认知度：1) PSM 必须改变其叙述和相关的自我认同；2) PSM 需要开发在业务的多个领域都有意义的指标。我们为 PSM 提供了两种建议的解决方案，以扩大其在节省成本之外的认知度：1) PSM 必须改变其叙述和相关的自我认同；2) PSM 需要开发在业务的多个领域都有意义的指标。