Purpose

The purpose of this study is to explore the impact of mental health on the job performance among nurses, how shiftwork affects the impact and how social support alters it.

Design/methodology/approach

Data were collected through a questionnaire survey from 683 Indian nurses working in multiple hospitals in two major cities in Northern India. Descriptive statistics, correlations and hierarchical regressions were employed to investigate the links between job stress, emotional exhaustion and job performance along with the simultaneous moderating effects of shiftwork and social support on this relationship.

Findings

Both job stress and emotional exhaustion were negatively related to job performance. However, three-way interaction analysis revealed that social support moderated the above relationships differently between shift workers and day workers. Social support significantly altered the pattern of the relationship between the independent and dependent variables among day workers but had no impact in mitigating the relationship among shift workers.

Research limitations/implications

The findings endorsed the usefulness of the stress theory, burnout theory, the conservation of resources model and the social support resource theory in modeling the phenomenon and explaining the behavior of day workers but not that of shift workers.

Practical implications

It paved the way for evidence-based practices in health-care management.

Originality/value

This study extends theoretical predictions to India and demonstrates their global portability. It focuses on shiftwork and social support as simultaneous moderators, and through a unique three-way analysis, documents complex interaction patterns that have hitherto been unrecorded. It also brings scholarly attention to the nursing population in India whose organizational behavior is poorly documented in the empirical literature.

中文翻译：

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印度护士的轮班工作、心理健康和表现：社会支持的作用

目的

本研究的目的是探讨心理健康对护士工作绩效的影响，轮班工作如何影响这种影响以及社会支持如何改变这种影响。

设计/方法/方法

数据是通过对在印度北部两个主要城市的多家医院工作的 683 名印度护士进行的问卷调查收集的。描述性统计、相关性和层次回归被用来研究工作压力、情绪衰竭和工作绩效之间的联系，以及轮班工作和社会支持对这种关系的同时调节作用。

发现

工作压力和情绪耗竭都与工作绩效呈负相关。然而，三向交互分析显示，社会支持对轮班工人和日工之间的上述关系有不同的调节作用。社会支持显着改变了日工之间自变量和因变量之间的关系模式，但对减轻轮班工人之间的关系没有影响。

研究限制/影响

研究结果证实了压力理论、职业倦怠理论、资源守恒模型和社会支持资源理论在模拟现象和解释日工行为方面的有用性，但不支持轮班工人的行为。

实际影响

它为医疗保健管理中的循证实践铺平了道路。

原创性/价值

这项研究将理论预测扩展到印度，并证明了它们的全球可移植性。它侧重于轮班工作和社会支持作为同步主持人，并通过独特的三向分析，记录了迄今为止未记录的复杂交互模式。它还引起了学术界对印度护理人群的关注，他们的组织行为在实证文献中没有得到很好的记录。