ABSTRACT

Turnover is already a major concern among social workers; however, the recent pandemic has elevated these concerns because of the emotional burden associated with this once in a lifetime disaster that is prolonged and unpredictable. Thoughts of leaving the field may reduce their life satisfaction and sense of purpose, thereby reducing morale and leading to deteriorations in the provider’s physical and/or mental health, and ultimately job turnover. There is currently a gap in the field of how social workers can be emotionally prepared during the pandemic. Through qualitative analytic coding and constant comparative methods of three case studies that reflect common situations encountered by social workers during the pandemic, the purpose of this article is to delineate 11 guidelines of being emotionally prepared from the cases that may be helpful in improving provider morale. In particular, the guidelines pertain to issues of liability, altering practice approaches, use of personal protective equipment, provider help-seeking, and racial, cultural or socioeconomic factors. Social workers, besides helping their clients, also support their health-care peers in disaster work. Because of this role, which takes on additional significance during periods of crisis, social workers need these guidelines to improve their morale and combat stress.

摘要

营业额已经是社会工作者的主要关注点。然而，最近的大流行引起了人们的担忧，因为与之相关的情感负担曾经是一生的长期灾难，并且是无法预测的。离开该领域的想法可能会降低他们的生活满意度和目标感，从而降低士气并导致提供者的身体和/或心理健康状况恶化，并最终导致工作流失。当前在大流行期间如何做好社会工作者的情绪准备方面存在差距。通过定性分析编码和恒定的比较方法，这三个案例研究反映了大流行期间社会工作者遇到的常见情况，本文的目的是描述从案例中进行情绪准备的11条准则，这些准则可能有助于提高提供者的士气。准则尤其涉及责任问题，改变惯例方法，使用个人防护设备，提供者寻求帮助以及种族，文化或社会经济因素。社会工作者除了帮助他们的客户外，还支持他们的同龄人在灾难中的工作。由于该角色在危机期间具有更大的意义，因此社会工作者需要这些指导方针来改善他们的士气并与压力作斗争。社会工作者除了帮助他们的客户外，还支持他们的同龄人在灾难中的工作。由于这一角色在危机期间具有更大的意义，因此社会工作者需要这些指导方针来改善他们的士气并与压力作斗争。社会工作者除了帮助他们的客户外，还支持他们的同龄人在灾难中的工作。由于这一角色在危机期间具有更大的意义，因此社会工作者需要这些指导方针来改善他们的士气并与压力作斗争。