ABSTRACT

In times of uncertainty, the messages we receive can be long-lasting and influential. This study sought to understand what memorable messages students recalled receiving from their instructors at the start of the COVID-19 pandemic and what kind of impact those messages had on them. Based on open-ended responses, students (N = 297) recalled emotional support messages most frequently, followed by motivational, solidarity/unifying, compliment/praise, and tangible/informational support messages. Students described how these messages influenced them in a variety of ways, including impacts on their motivation and performance, the instructor–student relationship, and their level of confidence and morale. The majority of these messages had the most significant associations with perceptions of the instructor–student relationship. Results highlight the influential role of instructor messages and provide important implications for instructors’ future communication practices, whether in times of uncertainty or stability.

摘要

在不确定的时期，我们收到的信息可能是持久且有影响力的。这项研究旨在了解学生回忆起在 COVID-19 大流行开始时从教师那里收到的哪些令人难忘的信息，以及这些信息对他们产生了什么样的影响。根据开放式回答，学生（N = 297) 回忆情感支持信息最频繁，其次是激励、团结/团结、赞美/赞美和有形/信息支持信息。学生描述了这些信息如何以多种方式影响他们，包括对他们的动机和表现、师生关系以及他们的信心和士气水平的影响。这些信息中的大多数与对教师-学生关系的看法有最重要的关联。结果突出了教师信息的影响作用，并为教师未来的交流实践提供了重要的影响，无论是在不确定时期还是稳定时期。