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A new acceptance model for artificial intelligence with extensions to UTAUT2: An empirical study in three segments of application
Technology in Society ( IF 10.1 ) Pub Date : 2021-03-25 , DOI: 10.1016/j.techsoc.2021.101535
Oliver Alexander Gansser , Christina Stefanie Reich

More and more products in everyday life are using artificial intelligence (AI). The purpose of this research is to investigate influence factors in an acceptance model on behavioral intention and use behavior for products containing AI in an everyday life environment. Using PLS-Analysis, this study analyzes additional influence factors to the UTAUT2 model in the three application segments mobility, household, and health, using a sample of 21,841 respondents. Except for safety security, all additional factors to the UTAUT2 model play a relevant role in explaining behavioral intention and use behavior of products containing AI. This study answers the applicability of an established acceptance model for products that incorporate AI, extended by five additional influencing factors.



中文翻译:

扩展了UTAUT2的人工智能新接受模型:对三个应用领域的实证研究

日常生活中越来越多的产品正在使用人工智能(AI)。这项研究的目的是调查行为模型的接受模型中的影响因素以及在日常生活环境中含有AI的产品的使用行为。使用PLS分析,本研究使用了21,841名受访者的样本,分析了三个应用细分领域(移动性,家庭和健康状况)中UTAUT2模型的其他影响因素。除安全性保障外,UTAUT2模型的所有其他因素在解释包含AI的产品的行为意图和使用行为方面均起着重要作用。这项研究回答了已建立的验收模型对包含AI的产品的适用性,并扩展了五个其他影响因素。

更新日期:2021-03-25
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