We tackle the problem of evaluating the impact of different operation policies on the performance of a microtransit service. This study is the first empirical application using the stable matching modeling framework to evaluate different operation cost allocation and pricing mechanisms on microtransit service. We extend the deterministic stable matching model to a stochastic reliability-based one to consider user's heterogeneous perceptions of utility on the service routes. The proposed model is applied to the evaluation of Kussbus microtransit service in Luxembourg. We found that the current Kussbus operation is not a stable outcome. By reducing their route operating costs of 50%, it is expected to increase the ridership of 10%. If Kussbus can reduce in-vehicle travel time on their own by 20%, they can significantly increase profit several folds from the baseline.

中文翻译：

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具有异构用户组的用户-运营商分配博弈，用于卢森堡微交通服务的实证评估

我们解决了评估不同运营策略对微交通服务性能影响的问题。本研究是第一个使用稳定匹配建模框架来评估微交通服务的不同运营成本分配和定价机制的实证应用。我们将确定性稳定匹配模型扩展为基于随机可靠性的模型，以考虑用户对服务路线效用的异构感知。将所提出的模型应用于卢森堡 Kussbus 微公交服务的评估。我们发现目前的 Kussbus 操作不是一个稳定的结果。通过将他们的路线运营成本降低 50%，预计将增加 10% 的乘客量。如果 Kussbus 可以自行减少 20% 的车内旅行时间，