Working environment has been transformed by this pandemic into flexible work arrangements with a swift acclimatization of technology. The post-pandemic working arrangements are expected to be increasingly driven by technology as business models will also evolve to adopt these changes. Virtual working arrangements bring several challenges like reduced trust, disrupted communication, limited collaboration, lack of role clarity and lowered team performance. The research suggests that the future of work is going to be more dynamic and virtual. The normal physical work arrangements that were in place before the pandemic will evolve to include multiple models. Therefore, the challenges and problems associated with virtual working needs to be addressed along with the increasing adoption. Cultural intelligence helps in fostering ‘trust and understanding’ even among virtual teams. The study surveyed people working virtually during this pandemic and analysed, if cultural intelligence and its dimensions i.e. cognitive, metacognitive, motivational and behavioural have effect on the challenges faced by the virtual teams. It is observed that the behavioural cultural intelligence predicts virtual team effectiveness and address the challenges faced by virtual teams.

这种流行病已使工作环境转变为灵活的工作安排，并使技术迅速适应了环境。大流行后的工作安排预计将越来越受技术驱动，因为商业模式也将不断发展以适应这些变化。虚拟工作安排带来了一些挑战，例如降低信任度，破坏沟通，限制协作，缺乏角色清晰性以及降低团队绩效。研究表明，工作的未来将更加动态和虚拟。大流行之前的正常体力劳动安排将演变为包括多个模型。因此，随着越来越多的采用，需要解决与虚拟工作相关的挑战和问题。文化情报甚至可以帮助虚拟团队之间建立“信任和理解”。该研究调查了在这种大流行期间几乎在工作的人，并进行了分析，如果文化智能及其维度（即认知，元认知，动机和行为）是否对虚拟团队所面临的挑战产生影响。可以看出，行为文化智能预测了虚拟团队的有效性并解决了虚拟团队所面临的挑战。