Abstract

Increasingly, multinational companies (MNCs) are entering less explored markets with highly uncertain environments. In such an environment, MNCs must develop new solutions to tackle unpredictable changes. While there are some studies focusing on firm strategies in turbulent environments, there is a scant understanding of how the human resource strategies of MNCs should change in precarious environments. Thus, built upon the dynamic capability perspective, we focus on the human resource capabilities that MNCs develop in an uncertain emerging economy. In this research, we carried out a multiple case study and interviewed six MNCs’ subsidiaries operating in the Islamic Republic of Iran. Our findings demonstrate that in an uncertain environment, human resource managers should be able to develop flexible cost management, adapt compensation packages, employ frequent and transparent communication, ensure retention of their top-quality managers, develop long-term oriented team-based and quick decision-making, and have the autonomy from MNC headquarters to enact these initiatives.

摘要

越来越多的跨国公司 (MNC) 正在进入环境高度不确定的探索较少的市场。在这样的环境下，跨国公司必须开发新的解决方案来应对不可预测的变化。虽然有一些研究侧重于动荡环境中的企业战略，但对跨国公司的人力资源战略在不稳定环境中应如何改变却知之甚少。因此，基于动态能力的视角，我们关注跨国公司在不确定的新兴经济体中发展的人力资源能力。在这项研究中，我们进行了多项案例研究，并采访了六家跨国公司在伊朗伊斯兰共和国运营的子公司。我们的研究结果表明，在不确定的环境中，人力资源经理应该能够制定灵活的成本管理，调整薪酬方案，