Abstract

There is an agreement among European countries about the need to achieve efficient, effective and responsive evacuations as part of disaster management. Evacuations face uncertain and dynamic conditions, which often challenge the expectations at the planning stage. This research looks at the adoption of agility in evacuation operations. Managers involved in disaster operations in three countries were interviewed to identify current practices and needs during evacuations. This article looks at the potential of beneficiary engagement, staff and information, cooperation, and fitness for change to incorporate agile practices at each one of the stages of evacuation planning. The purpose is to provide an Agile Evacuation Operations (AEO) evidence-based framework to inform theory and practice. The analysis provided shows that along with current practices it is important to engage the beneficiaries more closely, empower and train the staff to react to unexpected conditions, and take advantage of local knowledge to enhance operations.

摘要

欧洲国家之间就需要实现高效、有效和反应迅速的疏散作为灾害管理的一部分达成了协议。疏散面临不确定和动态的条件，这往往会挑战规划阶段的预期。这项研究着眼于在疏散行动中采用敏捷性。采访了三个国家参与灾害行动的管理人员，以确定疏散期间的当前做法和需求。本文着眼于受益人参与、员工和信息、合作以及变革适应性的潜力，以在疏散计划的每个阶段纳入敏捷实践。目的是提供一个敏捷疏散行动 (AEO) 循证框架，为理论和实践提供信息。