ABSTRACT

The tourism and hospitality industries have been particularly impacted by the Covid-19 pandemic, with widespread closures and later re-opening times than other areas of economic activity. However, little is known about the resilience of these industries in light of the current pandemic, within the context of English towns. This paper surveys businesses dependent on tourism located in English towns, to explore perceptions of resilience in this crisis context. We consider the nuances involved in resilience to disturbances such as Covid-19, revealing the temporal dimensions of resilience. Moreover, we identify influences informing differing resilience levels within and between industries. The paper also contributes a novel Business Resilience Composite Score, which enables academics, practitioners and policy-makers to draw comparisons between tourism and hospitality industry resilience and other economic activity in urban locations.

摘要

旅游业和酒店业受到 Covid-19 大流行的影响尤为严重，与其他经济活动领域相比，其广泛关闭和重新开放时间较晚。然而，鉴于当前的大流行，在英国城镇的背景下，对这些行业的复原力知之甚少。本文调查了位于英国城镇的依赖旅游业的企业，以探讨在危机背景下对复原力的看法。我们考虑了对诸如 Covid-19 等干扰的复原力所涉及的细微差别，揭示了复原力的时间维度。此外，我们确定了影响行业内部和行业之间不同弹性水平的影响。该论文还提供了一种新颖的商业弹性综合评分，它使学者，