ABSTRACT

Empowering local residents is important for the sustainability of tourist destinations. This study assessed the reactions of residents in tourist destinations towards tourism during and after the COVID-19 pandemic. Models were constructed using variables of place attachment, distinctiveness, positive impact, negative impact, and attitude towards supporting tourism; the effects of COVID-19 were also included. The results demonstrate that residents understand that tourism is important for their region and wish to support it. A dilemma arose for respondents between accepting tourists to aid the recovery of the economy and personal fears that interacting with tourists would raise their possibility of infection. As implications for tourist destination managers, such as governments and destination management organizations, local residents’ concerns must be understood and managed accordingly. The destination managers should consider how to accept tourists during and after the pandemic with residents, and empower residents in this process. Communication with residents during the COVID-19 pandemic is important as this might affect their attitude towards tourism after the pandemic.

摘要

赋予当地居民权力对于旅游目的地的可持续性非常重要。本研究评估了旅游目的地居民在 COVID-19 大流行期间和之后对旅游业的反应。使用地方依恋、独特性、积极影响、消极影响和支持旅游的态度等变量构建模型；还包括 COVID-19 的影响。结果表明，居民了解旅游业对他们的地区很重要，并希望支持它。受访者在接受游客以帮助经济复苏和个人担心与游客互动会增加感染的可能性之间出现两难选择。作为对旅游目的地管理者的影响，例如政府和目的地管理组织，必须了解当地居民的担忧并进行相应的管理。目的地管理者应与居民一起考虑在疫情期间和之后如何接待游客，并在此过程中赋予居民权力。在 COVID-19 大流行期间与居民沟通很重要，因为这可能会影响他们在大流行后对旅游业的态度。