The carsharing market has never been as competitive as it is now, and during the last years, we have been witnessing a boom in the number of carsharing organizations that appear, often accompanied by an also booming number of companies that disappear. Designing a viable carsharing system is challenging and often depends on local conditions as well as on a myriad of operational decisions that need to be supported by suitable decision-support systems. Therefore, carsharing is being increasingly studied in the Operations Management (OM) literature. Nevertheless, often due to the limited transparency of this highly competitive sector and the recency of this business, there is still a “gap of understanding” of the scientific community concerning the business practices and contexts, often resulting in over-simplifications and relevant problems being overlooked. In this paper, we aim to close this “gap of understanding” by describing, conceptualizing, and analyzing the reality of 34 business-to-consumer carsharing organizations. With the data collected, we propose a detailed description of the current business practices, such as the ones concerning pricing. From this, we highlight relevant “research insights” and structure all collected data organized by different OM topics, enabling knowledge to be further developed in this field.

汽车共享市场从未像现在这样竞争激烈，在过去几年中，我们见证了汽车共享组织数量的激增，但同时也伴随着大量公司的消失。设计可行的汽车共享系统具有挑战性，通常取决于当地条件以及需要由合适决策支持系统支持的无数运营决策。因此，运营管理 (OM) 文献中越来越多地研究汽车共享。然而，通常由于这个竞争激烈的部门的透明度有限以及该业务的新近，科学界在商业实践和背景方面仍然存在“理解差距”，往往会导致过度简化和忽视相关问题。在本文中，我们旨在通过描述、概念化和分析 34 家企业对消费者汽车共享组织的现实情况来缩小这种“理解差距”。通过收集到的数据，我们对当前的商业实践进行了详细描述，例如与定价相关的商业实践。由此，我们突出了相关的“研究见解”，并按照不同的 OM 主题组织了所有收集的数据，从而使该领域的知识得到进一步发展。比如关于定价的那些。由此，我们突出了相关的“研究见解”，并按照不同的 OM 主题组织了所有收集的数据，从而使该领域的知识得到进一步发展。比如关于定价的那些。由此，我们突出了相关的“研究见解”，并按照不同的 OM 主题组织了所有收集的数据，从而使该领域的知识得到进一步发展。