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Do digital literacies matter in employee engagement in digitalised workplace?
Journal of Asia Business Studies ( IF 2.3 ) Pub Date : 2021-03-25 , DOI: 10.1108/jabs-08-2020-0318
Ai Joo Chan , Lai Wan Hooi , Kwang Sing Ngui

Purpose

This study aims to understand the role of digital literacies as a moderator between employee engagement and its antecedents, namely, workplace digitalisation and innovative culture.

Design/methodology/approach

A total of 256 valid samples were used in the analysis. The respondents were individuals used as management-level executives in companies located in Selangor/Kuala Lumpur. The model was tested using structural equation modelling.

Findings

The findings reveal that there exists a significant association between employee engagement and its antecedents, namely, workplace digitalisation and innovative culture. Digital literacies are found to moderate the relationships between workplace digitalisation-employee engagement and innovative culture-employee engagement.

Practical implications

This paper provides new insight to the practitioners about the role of digital literacies in raising employee engagement in the digital workplace.

Originality/value

These findings enrich the literature on employee engagement, whereby, improving employee digital literacies strengthens employee acceptance to workplace digitalisation and benefit from the innovative culture to stay engaged.



中文翻译:

数字素养对员工参与数字化工作场所是否重要?

目的

本研究旨在了解数字素养在员工敬业度及其前因(即工作场所数字化和创新文化)之间的调节作用。

设计/方法/方法

分析中总共使用了 256 个有效样品。受访者是在位于雪兰莪/吉隆坡的公司担任管理层的个人。该模型使用结构方程模型进行测试。

发现

调查结果显示,员工敬业度与其前因(即工作场所数字化和创新文化)之间存在显着关联。发现数字素养可以调节工作场所数字化-员工参与和创新文化-员工参与之间的关系。

实际影响

本文为从业者提供了有关数字素养在提高员工在数字工作场所中的参与度方面的作用的新见解。

原创性/价值

这些发现丰富了有关员工敬业度的文献,因此,提高员工数字素养可以增强员工对工作场所数字化的接受度,并从创新文化中受益以保持敬业度。

更新日期:2021-03-25
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