ABSTRACT

Social return on investment (SROI) is an impact assessment framework that measures intangible social values used in both for-profit and non-profit types of institutions. The methodology as used by the Social Value International, consists of principles that facilitate discussions and analysis to maximize the social impact of any activity. This study sought to apply the SROI methodology as a tool for library valuation and impact assessment through a case study with the Parañaque City Public Library (PCPL) in the Philippines with data for the year 2018. The main goal is to find out if and how the library can measure its social values using the SROI method, and what are the factors that can raise the institutions’ social values. Applying the methodology to the PCPL , it was found out that the resulting total SROI ratio of PCPL is 1:1.12; for every Philippine peso (PhP) 1.00 invested, the Library creates PhP 1.12 in social values. The methodology also revealed the outcomes which created the most social values for each of the stakeholders. Overall, this study shows that the SROI methodology can indeed be used in a library setting and can greatly assist libraries in programming their strategic objectives and goals.

摘要

社会投资回报 (SROI) 是一种影响评估框架，用于衡量营利性和非营利性机构中使用的无形社会价值。社会价值国际使用的方法包括促进讨论和分析以最大化任何活动的社会影响的原则。本研究试图通过与菲律宾帕拉纳克市公共图书馆 (PCPL) 的案例研究以及 2018 年的数据，将 SROI 方法用作图书馆估值和影响评估的工具。主要目标是找出是否以及如何图书馆可以使用SROI方法衡量其社会价值，以及哪些因素可以提高机构的社会价值。将该方法应用于 PCPL，发现 PCPL 的总 SROI 比率为 1:1.12；每投入 1.00 菲律宾比索 (PhP)，图书馆就创造出 1.12 菲律宾比索的社会价值。该方法还揭示了为每个利益相关者创造最大社会价值的结果。总的来说，这项研究表明 SROI 方法确实可以用于图书馆环境，并且可以极大地帮助图书馆规划其战略目标和目标。