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Consumer-led eco-development of food products: a case study to propose a framework
British Food Journal ( IF 3.4 ) Pub Date : 2021-03-24 , DOI: 10.1108/bfj-11-2020-1050
Chloé Thomas , Isabelle Maître , Ronan Symoneaux

Purpose

The purpose of this paper is to propose an agile methodology for the development of food products that has two key characteristics: (1) consumers are included as co-creators and (2) the assessment of environmental impacts plays a central role.

Design/methodology/approach

In collaboration with a French small-to-mid-size enterprise, a research-intervention approach was used to test the agile methodology designed, which features three iterative runs of food product development. In each run, prototypes were presented and modified with consumers during focus groups. Life cycle analysis assessed the relative environmental impacts of the prototypes. The research data from consumers were mainly qualitative.

Findings

The main result of this work is the implementation of a methodology to develop new food products in an efficient way by integrating consumers' insights and environmental concerns simultaneously. The method was successful in integrating consumers as co-creators and in drawing attention to the potential environmental effects of different prototypes for the decision-making process.

Research limitations/implications

The research is based on a single case study. Thus, generalisation to other companies is limited. The authors invite further research focussed on different types of companies. The methodology and the tools could be modified to suit a variety of contexts.

Originality/value

This work addresses the need for guidelines to integrate consumers and environmental considerations into the food development process by testing an agile methodology with a company. It contributes to the scope of sustainable and consumer-oriented food innovation management.



中文翻译:

以消费者为主导的食品生态发展:提出框架的案例研究

目的

本文的目的是为食品开发提出一种敏捷方法,该方法具有两个主要特征:(1)消费者被包括在共同创造者之中;(2)环境影响评估起着核心作用。

设计/方法/方法

与法国中小型企业合作,采用了研究干预方法来测试设计的敏捷方法,该方法具有三个迭代的食品开发过程。在每次运行中,都会在焦点小组会议上向消费者展示原型并进行修改。生命周期分析评估了原型的相对环境影响。来自消费者的研究数据主要是定性的。

发现

这项工作的主要成果是实施了一种方法,该方法可以通过同时整合消费者的见解和环境问题,以有效的方式开发新食品。该方法成功地将消费者整合为共同创造者,并引起了人们对决策过程中不同原型的潜在环境影响的关注。

研究局限/意义

该研究基于单个案例研究。因此,将其推广到其他公司是有限的。作者邀请针对不同类型公司的进一步研究。可以修改方法和工具以适合各种环境。

创意/价值

这项工作通过与公司一起测试敏捷方法论,解决了将消费者和环境因素纳入食品开发过程的准则要求。它有助于可持续和以消费者为导向的食品创新管理的范围。

更新日期:2021-03-25
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