Journal of Air Transport Management ( IF 3.9 ) Pub Date : 2021-03-23 , DOI: 10.1016/j.jairtraman.2021.102057 Narjes Jamali , Mohammad Reza Feylizadeh , Peide Liu
In this paper, a new methodology for prioritizing strategies using an integrated approach of fuzzy Multiple Criteria Decision Making (MCDM) is proposed. A case study in an aircraft maintenance unit showed that the “Financial” criterion and the sub-criterion of “Competitiveness and Improving Customer Satisfaction” (with weights of 0.3108 and 0.84, respectively) were the most critical ones. Due to the internal relations between the criteria and sub-criteria in the fuzzy MCDM and the opinions of the experts of the aircraft maintenance unit, the weights of the main criteria obtained were closer to the actual conditions.
中文翻译:
基于模糊分析网络过程的飞机维修单位战略优先排序:一个案例研究
在本文中,提出了一种使用模糊多标准决策(MCDM)集成方法对策略进行优先级排序的新方法。飞机维修部门的案例研究表明,“财务”标准和“竞争力和提高客户满意度”的次级标准(权重分别为0.3108和0.84)是最关键的标准。由于模糊MCDM中标准和子标准之间的内部关系以及飞机维修单位专家的意见,因此获得的主要标准的权重更接近于实际情况。