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From AI to digital transformation: The AI readiness framework
Business Horizons ( IF 5.8 ) Pub Date : 2021-03-24 , DOI: 10.1016/j.bushor.2021.03.006
Jonny Holmström 1
Affiliation  

Strategies and means for selecting and implementing digital technologies that realize firms’ goals in digital transformation have been extensively investigated. The recent surge in artificial intelligence (AI) technologies has amplified the need for such investigation, as they are being increasingly used in diverse organizational practices, creating not only new opportunities for digital transformation but also new challenges for managers of digital transformation processes. In this article, I present a framework intended to assist efforts to address one of the first of these challenges: assessment of organizational AI readiness—that is, an organization’s ability to deploy AI technologies to enable digital transformation, in four key dimensions: technologies, activities, boundaries, and goals. I show that this framework can facilitate analysis both of an organization’s current sociotechnical AI status and of the prospects for the technology’s fuller value-adding, sociotechnical deployment. The AI readiness framework invites fuller theorizing of the roles that AI can—and will—play in digital transformation.



中文翻译:

从人工智能到数字化转型:人工智能就绪框架

已经广泛研究了选择和实施实现企业数字化转型目标的数字技术的策略和方法。最近人工智能 (AI) 技术的激增扩大了对此类调查的需求,因为它们越来越多地用于各种组织实践,不仅为数字化转型创造了新的机会,也为数字化转型过程的管理者带来了新的挑战。在本文中,我提出了一个框架,旨在帮助解决其中的第一个挑战:评估组织 AI 准备情况——即组织部署 AI 技术以实现数字化转型的能力,包括四个关键维度:技术、活动、边界和目标。我表明,该框架可以促进分析组织当前的社会技术人工智能状态以及技术更全面的增值、社会技术部署的前景。AI 就绪框架要求对 AI 能够——也将——在数字化转型中扮演的角色进行更全面的理论化。

更新日期:2021-03-24
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