ABSTRACT

Integrated casino resorts have presented themselves as key strategic gaming destinations in many countries. Several countries including Vietnam have developed integrated casino resorts to attract tourists and to stay competitive. To achieve sustainable success, residents’ perceptions should be considered in strategic planning and execution of gaming destinations. This study explores residents’ perceptions of integrated casino resorts and how these perceptions are extended for identifying conditions influencing residents’ support in gaming destination development. A newly developed gaming destination, the Grand Ho Tram Resort and Casino in South Vietnam, was chosen as the research site. Semi-structured in-depth face-to-face interviews were conducted for data collection. NVivo was preliminarily used for thematic analysis and content analysis was further undertaken for analysing and interpreting the data. Favourable social and economic returns were found as necessary conditions to secure residents’ support. Efforts in improving cultural and environmental well-being of residents should be promoted to elicit residents’ support for sustained gaming destination development. Given residents’ perceptive insights into impacts of significance to them, the findings will be beneficial for strategic planning and execution of gaming destinations and future tourism development.

摘要

综合赌场度假村已成为许多国家的主要战略博彩目的地。包括越南在内的几个国家已经开发了综合赌场度假村以吸引游客并保持竞争力。为取得可持续的成功，在博彩目的地的战略规划和执行中应考虑居民的看法。本研究探讨了居民对综合赌场度假村的看法，以及如何扩展这些看法，以确定影响居民对博彩目的地开发的支持的条件。一个新开发的博彩目的地，越南南部的 Grand Ho Tram 度假村和赌场，被选为研究地点。为了收集数据，进行了半结构化的深度面对面访谈。初步使用 NVivo 进行主题分析，进一步进行内容分析以分析和解释数据。良好的社会和经济回报被认为是获得居民支持的必要条件。应促进改善居民文化和环境福祉的努力，以争取居民对持续发展博彩目的地的支持。鉴于居民对对他们具有重要意义的影响的敏锐洞察力，研究结果将有利于博彩目的地的战略规划和执行以及未来的旅游业发展。应促进改善居民文化和环境福祉的努力，以争取居民对持续发展博彩目的地的支持。鉴于居民对对他们具有重要意义的影响的敏锐洞察力，研究结果将有利于博彩目的地的战略规划和执行以及未来的旅游业发展。应促进改善居民文化和环境福祉的努力，以争取居民对持续发展博彩目的地的支持。鉴于居民对对他们具有重要意义的影响的敏锐洞察力，研究结果将有利于博彩目的地的战略规划和执行以及未来的旅游业发展。