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How does business analytics contribute to organisational performance and business value? A resource-based view
Information Technology & People ( IF 4.9 ) Pub Date : 2021-03-23 , DOI: 10.1108/itp-08-2020-0603
Sheshadri Chatterjee , Nripendra P. Rana , Yogesh K. Dwivedi

Purpose

The purpose of this article is to identify how the organisations are able to improve their business value through acquisition of business analytics capabilities and by improving their performance.

Design/methodology/approach

With the help of literature survey, along with standard resource-based view framework, a conceptual model has been developed. These have been statistically tested by collecting the data using the survey questionnaire from 306 selected respondents from various service sector- and product-based organisations in India. To analyse the data we have used partial least square–based structural equation modelling.

Findings

The study highlights that by the help of data acquisition and tool acquisition as two vital components the acquisition of business analytics capabilities could improve the business value of the organisation by strengthening its organisational performance. The findings of this research also indicated that acquisition of business analytics capabilities has a significant influence on an organisation's business process performance and business decision, which in turn significantly influences organisational performance. And organisational performance eventually positively influences its business value. The model was found to provide an explanative power of 71%.

Research limitations/implications

The proposed research model can provide effective recommendations to the management of the organisations to realise the importance of acquisition of effective business analytics capabilities to eventually improve the business value of the organisation.

Originality/value

No specific studies, as yet, have analysed the effects of acquisition of business analytics capabilities for improving organisational performance mediated through business process performance and business decision. Therefore, this research has explored the distinctive effort to empirically validate this understanding.



中文翻译:

业务分析如何对组织绩效和业务价值做出贡献?基于资源的视图

目的

本文的目的是确定组织如何通过获取业务分析功能和改善绩效来提高其业务价值。

设计/方法/方法

借助文献调查以及基于资源的标准视图框架,已开发了概念模型。通过使用来自印度各个服务行业和产品组织的306名选定受访者的调查问卷收集数据,对这些数据进行了统计检验。为了分析数据,我们使用了基于偏最小二乘的结构方程模型。

发现

该研究强调,借助于数据获取和工具获取这两个至关重要的组成部分,业务分析功能的获取可以通过增强组织绩效来提高组织的商业价值。这项研究的结果还表明,业务分析能力的获得对组织的业务流程绩效和业务决策有重大影响,而这反过来又对组织绩效产生重大影响。组织绩效最终会对其业务价值产生积极影响。发现该模型提供71%的解释力。

研究局限/意义

所提出的研究模型可以为组织的管理层提供有效的建议,以实现获得有效的业务分析功能以最终提高组织的业务价值的重要性。

创意/价值

迄今为止,尚无任何具体的研究来分析获得业务分析功能对通过业务流程绩效和业务决策所介导的改善组织绩效的影响。因此,本研究探索了独特的努力以实证验证这种理解。

更新日期:2021-03-21
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