The rise of the platform economy in the past two decades (and neoliberal capitalist expansion and crises more in general), have on the whole negatively affected working conditions, leading to growing concerns about the “human side” of organizations. To address these concerns, the purpose of this paper is to apply Axel Honneth’s recognition theory and method of normative reconstruction to working conditions in the platform economy. The paper concludes that the ways in which platform organizations function constitutes a normative paradox, promising flexibility and autonomy while at the same time creating working conditions that undercut these promises. The paper ends with a critical discussion of Honneth’s approach, possible supplementing ideas and further lines of future research.

过去二十年平台经济的兴起（以及新自由主义资本主义的扩张和更普遍的危机）总体上对工作条件产生了负面影响，导致对组织“人性化”的担忧日益增加。为了解决这些问题，本文的目的是将Axel Honneth的认知理论和规范重构方法应用于平台经济中的工作条件。该论文的结论是，平台组织的运作方式构成了一个规范性悖论，承诺了灵活性和自主性，同时创造了削弱这些承诺的工作条件。论文最后对 Honneth 的方法、可能的补充想法和未来研究的进一步方向进行了批判性讨论。