Employee loyalty is a significant attribute to gain competitive advantage in any organization. Research suggests that retaining and nurturing a loyal workforce has many benefits and protects the organization from several disadvantages. Therefore, understanding and measuring employee loyalty is very important for organizational effectiveness. The available literature on employee loyalty is scattered, and there is a shortage of available tools to measure the affective, cognitive and behavioural aspects of the construct. In this study, we developed a scale to measure employee loyalty in terms of the cognitive, affective and behavioural components. We used the mixed methodology and grounded theory approach for this purpose. Test items to measure employee loyalty were developed and data were collected to validate them. Furthermore, the data were subjected to rigorous statistical analysis. Results suggested robust psychometric properties in terms of validity and reliability. Such a scale is beneficial to HR practitioners and professionals, policymakers and other like-minded vocations desirous of measuring employee loyalty.

员工忠诚度是在任何组织中获得竞争优势的重要属性。研究表明，保留和培养忠诚的员工队伍有很多好处，并且可以保护组织免受若干不利影响。因此，了解和衡量员工的忠诚度对于组织有效性非常重要。有关员工忠诚度的可用文献非常分散，并且缺乏用于衡量该结构的情感，认知和行为方面的可用工具。在这项研究中，我们开发了一个量表，用于从认知，情感和行为方面衡量员工的忠诚度。为此，我们使用了混合方法和扎根理论方法。开发了用于衡量员工忠诚度的测试项目，并收集了数据以对其进行验证。此外，对数据进行严格的统计分析。结果表明，就有效性和可靠性而言，强大的心理测量特性。这样的规模对于人力资源从业者和专业人员，决策者以及其他渴望衡量员工忠诚度的志趣相投的职业都是有益的。