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A Methodology for IT Governance by Viable System Modeling (VSM): an Action Research in Designing a Data Center
Systemic Practice and Action Research ( IF 1.0 ) Pub Date : 2021-03-17 , DOI: 10.1007/s11213-021-09559-8
Ali Akbar Arghand , Mahmood Alborzi , Ali Rajabzadeh Ghatari

This paper attempts to introduce a methodology as a tool for designing and diagnosing IT governance by the VSM approach. The viable IT governance can guarantee a dynamic alignment of the business strategy with IT business value in today’s complex situations. Organizations are becoming more and more dependent on IT and capital investment in IT has been increased in recent years. To create business value from IT, business and IT should be aligned. On the other hand, because of the complexity of the business environment, organizations should be adaptable to this uncertainty to guarantee their viability. Dynamic business and IT alignment can be achieved by viable IT governance in the ever-changing environment by the VSM approach. A methodology as a tool for the design and diagnosis (IT projects and IT operations) of viable IT governance has been proposed and action research in the real environment did in this study. Systematic action research did in the private sector in Iran which is responsible for designing and implementing data centers. A methodology for designing and diagnosing the viable IT governance is proposed based on VIPLAN method that was customized for IT governance. A methodology for designing and implementing IT governance by VSM is proposed. Dynamic alignment of business and IT is achieved by this approach. Action research did for designing and implementing the data center project by VSM. In a complex and dynamic environment, organizations should be adaptable and flexible in business strategies and operational structures. VSM is a cybernetics approach that can be used for organizational systems to overcome these complexities. At the same time, VSM can be used for IT governance and management to create a dynamic alignment of business and IT. Dynamic alignment can guarantee to achieve business value from IT.



中文翻译:

通过可行的系统建模(VSM)进行IT治理的方法论:设计数据中心的一项行动研究

本文试图介绍一种方法,将其作为通过VSM方法设计和诊断IT治理的工具。在当今复杂的情况下,可行的IT治理可以保证业务战略与IT业务价值的动态匹配。组织越来越依赖于IT,并且近年来对IT的资本投资也有所增加。为了从IT创造业务价值,应使业务与IT保持一致。另一方面,由于业务环境的复杂性,组织应该适应这种不确定性以保证其生存能力。通过不断变化的环境中的VSM方法,可行的IT治理可以实现动态业务和IT一致性。已经提出了一种方法论,作为可行的IT治理的设计和诊断工具(IT项目和IT运营),并且在此研究中进行了实际环境中的行动研究。在伊朗的私营部门进行了系统的行动研究,该部门负责设计和实施数据中心。基于为IT治理量身定制的VIPLAN方法,提出了一种可行的IT治理设计和诊断方法。提出了一种通过VSM设计和实施IT治理的方法。通过这种方法可以实现业务与IT的动态协调。行动研究为VSM设计和实施数据中心项目所做的工作。在复杂而动态的环境中,组织应在业务战略和运营结构方面具有适应性和灵活性。VSM是一种控制论方法,可用于组织系统来克服这些复杂性。同时,VSM可用于IT治理和管理,以实现业务与IT的动态匹配。动态调整可以保证从IT获得业务价值。

更新日期:2021-03-18
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