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Immersive Cooperative Work Environments (CWE): Designing Human-Building Interaction in Virtual Reality
Computer Supported Cooperative Work ( IF 2.0 ) Pub Date : 2021-03-16 , DOI: 10.1007/s10606-021-09395-3
Pernille Bjørn , Mark Wulff , Mathias Schmidt Petræus , Naja Holten Møller

We propose to extend CSCW research to include the design of buildings for cooperative work and to engage in designing Human-Building Interaction supporting cooperative practices. Concretely, we design and implement an immersive Cooperative Work Environment in Virtual Reality using real-life 3D architectural models of a hospital. We then invite healthcare practitioners to cooperatively resuscitate patients experiencing cardiac arrest in an immersive Cooperative Work Environment. This enabled the healthcare practitioners to identify critical functional errors (e.g. how asymmetric door design compromised resurrection practices in certain situations) that were not detected through other available architectural representations. Based upon our research, we identify three design dimensions essential to creating immersive Cooperative Work Environments: 1) the cooperative dimension, structured as the design of interdependence, articulation work, awareness, and grounding; 2) the professional work dimension, structured as the design of work practices, policies, artefacts, and professional language; and 3) the spatiotemporal dimension, structured as the design of loci and mobility. We also identified temporal orientation as a cross-spanning category relevant for all three design dimensions essential to participants’ navigating of the building. Temporal orientation in an immersive Cooperative Work Environment must accommodate the experience of sequential time, clock time, and action time.



中文翻译:

沉浸式合作工作环境(CWE):在虚拟现实中设计人与人之间的互动

我们建议将CSCW研究范围扩展到建筑物设计进行合作工作,并参与设计支持合作规范的人与建筑互动。具体而言,我们使用医院的真实3D建筑模型在虚拟现实中设计和实现沉浸式合作工作环境。然后,我们邀请医疗保健从业者在身临其境的合作工作环境中合作复苏经历心脏骤停的患者。这使医疗保健从业人员能够确定关键的功能错误(例如,不对称的门设计在某些情况下如何危及复活实践),而这些错误是无法通过其他可用的架构表示法检测到的。根据我们的研究,我们确定了创建沉浸式合作工作环境必不可少的三个设计维度:1)合作维度,结构设计为相互依存,清晰表达,意识和基础的设计;2)专业工作维度,其结构设计为工作实践,政策,人工制品和专业语言的设计;3)时空维度,由场所和活动性设计构成。我们还将时间方向确定为与参与者在建筑物导航中必不可少的所有三个设计维度相关的跨领域类别。身临其境的合作工作环境中的时间方向必须适应顺序时间,时钟时间和动作时间的体验。

更新日期:2021-03-16
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