In light of the crisis situations the world over, resilience of organizations has become an increasingly important practical and theoretical issue. This research examines the characteristics of resilience in public organizations during the early stages of a security-related crisis. Based on personal interviews with 32 managers and employees in local social service departments and community centers who experienced the crisis as part of their jobs, the most prominent characteristic that contributed to resilience was the propensity to act. Characteristics that undermined resilience were also identified. The article discusses the characteristics of resilience identified and their implementation, as well as the need during a crisis to break away from routine organizational patterns and the planning that can develop organizational resilience.

鉴于世界各地的危机情况，组织的弹性已成为越来越重要的实践和理论问题。这项研究考察了与安全相关的危机的早期阶段，公共组织的弹性特征。根据对当地社会服务部门和社区中心的32位经理和员工的个人访谈，他们在工作中经历了危机，最显着的特征是应变能力。还确定了破坏弹性的特征。本文讨论了已确定的恢复力的特征及其实现，以及在危机期间需要摆脱常规的组织模式和可以发展组织恢复力的计划的需求。