Abstract

This paper investigates the implementation of integrated performance measurement (IPM) system, the extent of integration among four performance measures proposed by the balanced scorecard as an IPM framework (namely financial, customer, internal business process, and learning and growth perspectives) and the impact of non-financial disclosure on financial performance. The study employed ex post facto research design. A self-designed disclosure checklist containing forty-eight (48) items across financial (18), customer (18), internal business (4), and learning and growth (8) perspectives was used to analyze performance disclosure for a 3-year period of 2012–2014. Structural equation modeling was used to explore the interaction among the performance measures, as well as the impact of non-financial disclosure on financial performance post-IPM implementation. The study concludes that banks do not adopt an integrative approach to performance measurement and disclosure, as performance appears to be communicated in a haphazard manner. Failure to embrace an integrative approach to performance disclosure appears to be responsible for the low impact of non-financial disclosure on financial performance. The originality of the current study stems from the awareness that it developed a disclosure checklist that can be used by other studies to assess the quality of performance disclosure in annual reports. To the researchers’ knowledge, the study is the first, in the Nigerian context, to assess the level of integration among performance measures in an IPM system using secondary data. The excessive focus on the financial measures implies that firms are not leveraging on the synergistic benefits of an integrative approach to performance measurement and disclosure.

摘要

本文研究了综合绩效衡量（IPM）系统的实施，平衡计分卡作为IPM框架提出的四种绩效衡量指标（即财务、客户、内部业务流程、学习和成长视角）之间的整合程度及其影响。财务业绩的非财务披露。该研究采用事后研究设计。使用包含财务 (18)、客户 (18)、内部业务 (4) 和学习与成长 (8) 角度的四十八 (48) 个项目的自行设计的披露清单来分析 3 年的绩效披露2012-2014 年期间。结构方程模型被用来探索性能测量之间的相互作用，以及非财务披露对 IPM 实施后财务绩效的影响。该研究得出的结论是，银行没有采用综合方法来衡量和披露绩效，因为绩效似乎是以一种随意的方式传达的。未能采用综合的绩效披露方法似乎是非财务披露对财务绩效影响较小的原因。本研究的独创性源于人们意识到它制定了一个披露清单，其他研究可以使用该清单来评估年度报告中的绩效披露质量。据研究人员所知，该研究是第一个在尼日利亚使用二手数据评估 IPM 系统中绩效指标之间的整合水平的研究。