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Towards digital dole parole: A review of digital self-service initiatives in Australian employment services
Australian Journal Of Social Issues ( IF 2.0 ) Pub Date : 2021-03-14 , DOI: 10.1002/ajs4.156
Simone Jane Casey 1
Affiliation  

This article reviews developments in digital self-servicing in Australian employment services. The article draws on program implementation documentation to describe recent digital self-service initiatives known as the Targeted Compliance Framework and the Online/New Employment Services Trials. The term “digital dole parole” is used to signify the transfer of employment services supervision onto the new digital dashboard through which job seekers have become responsible for reporting attendances at activities and job search and to monitor their own “compliance”. These initiatives are the technologies that will underpin the shift to digital employment services in the New Employment Service model. This shift will radically change the employment services quasi-market, and the street-level delivery of labour market programmes. As these are significant shifts in the location of administrative power and street-level discretion, the article identifies opportunities for future scholarship in this new age of “digital dole parole”.

中文翻译:

迈向数字救济假释:澳大利亚就业服务中数字自助服务计划的回顾

本文回顾了澳大利亚就业服务中数字自助服务的发展。本文利用计划实施文档来描述最近称为目标合规框架和在线/新就业服务试验的数字自助服务计划。“数字救济假释”一词用于表示将就业服务监督转移到新的数字仪表板上,求职者通过该仪表板负责报告活动和求职的出勤率并监控自己的“合规性”。这些举措是支持新就业服务模式向数字就业服务转变的技术。这种转变将从根本上改变就业服务准市场,以及劳动力市场计划的街头交付。
更新日期:2021-03-14
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