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Revisiting residents’ support for tourism development: The role of tolerance
Journal of Hospitality and Tourism Management ( IF 7.6 ) Pub Date : 2021-03-13 , DOI: 10.1016/j.jhtm.2021.02.010
Xue Qin , Haili Shen , Shun Ye , Lingqiang Zhou

This study revisits the topic of resident support and extends the conventional framework on social exchange theory. A conceptual model was developed by incorporating residents' tolerance for tourism development and tested based on survey data from 242 residents in Qinyan, China, an ancient town. Results indicate that residents' support for tourism was affected by perceived personal benefits and positive tourism impacts. Residents’ tolerance for tourism played a significant moderating role in the relationship between perceived negative tourism impacts and support for tourism development. Residents with lower tolerance for tourism were more sensitive to negative tourism impacts and thus tended to express lower support for tourism development. Theoretical and managerial applications of these findings were also discussed.



中文翻译:

重新审视居民对旅游业发展的支持:宽容的作用

这项研究重新审视了居民支持的主题,并扩展了关于社会交换理论的传统框架。通过纳入居民对旅游业发展的容忍度,开发了一个概念模型,并基于来自秦古镇的242名居民的调查数据进行了测试。结果表明,居民对旅游业的支持受到感知的个人利益和积极的旅游业影响的影响。居民对旅游业的宽容在感知的负面旅游影响与对旅游业发展的支持之间的关系中起着重要的调节作用。对旅游业的容忍度较低的居民对旅游业的负面影响更为敏感,因此倾向于对旅游业的发展表示较低的支持。还讨论了这些发现的理论和管理应用。

更新日期:2021-03-15
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