Purpose

This paper aims to develop a performance measurement (PM) system for fourth-party reverse logistics (RL). In this regard, it proposes simultaneous utilization of a procedural approach and hybrid use of existing performance frameworks.

Design/methodology/approach

The paper first describes fundamentals of RL and PM approaches in literature to build a basis for further discussion. It then carries out a systematic review of the literature on PM in RL to highlight current trends and approaches in this regard. At last, it develops a PM system for fourth-party RL by exploring relevant performance frameworks and by defining a procedure in detail.

Findings

The paper identifies the ongoing interest in development PM in RL, and the gap and the need for the development of comprehensive PM system for fourth-party RL. It also identifies the best approach is to use existing performance frameworks in literature and a procedural approach together as they complement each other rather than contradicting.

Research limitations/implications

The paper fills a gap in literature by developing a comprehensive PM framework for the fourth-party RL. The presented procedure is well suited to be used as part of strategic management process in any fourth-party RL organization. It forces users a top-down approach, from strategies to measures, so that a strong linkage is established in the process. When used together with the proposed PM framework, it guarantees a comprehensive and balanced PM system.

Practical implications

The paper identifies the need for the development of a PM framework as well as a measurement system for the fourth-party RL in the literature. In this regard, it develops a PM framework first, and then a procedure on how to implement it. As a result, users can effectively use them as a part of strategic management process of their organizations.

Social implications

The fourth-party RL is growing and very promising mode of RL for well-being of society, by offering a strong path to sustainable development in the midst of diminishing resources in the world. The existence of a well measurement system is crucial for the healthy operations and development of fourth-party RL organizations. The paper is offering a strong PM model in this regard.

Originality/value

The paper fulfills an identified need to study how to develop a PM system for fourth-party RL.

中文翻译：

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第四方逆向物流绩效衡量

目的

本文旨在开发第四方逆向物流（RL）的绩效衡量（PM）系统。在这方面，它建议同时利用程序方法和混合使用现有的绩效框架。

设计/方法论/途径

本文首先在文献中描述了 RL 和 PM 方法的基础知识，为进一步讨论奠定基础。然后，它对 RL 中 PM 的文献进行了系统回顾，以突出这方面的当前趋势和方法。最后，通过探索相关性能框架并详细定义过程，开发了第四方强化学习的PM系统。

发现

本文指出了人们对 RL 开发 PM 的持续兴趣，以及为第四方 RL 开发综合 PM 系统的差距和需求。它还确定了最好的方法是结合使用文献中现有的性能框架和程序方法，因为它们是相互补充而不是矛盾的。

研究局限性/影响

该论文通过为第四方强化学习开发了一个全面的 PM 框架，填补了文献空白。所提出的程序非常适合用作任何第四方 RL 组织的战略管理流程的一部分。它迫使用户采用自上而下的方法，从策略到措施，从而在过程中建立强有力的联系。当与所提出的 PM 框架一起使用时，它保证了全面且平衡的 PM 系统。

实际影响

该论文指出了文献中开发 PM 框架以及第四方 RL 测量系统的必要性。在这方面，它首先开发了一个PM框架，然后制定了如何实施它的程序。因此，用户可以有效地将它们用作其组织战略管理流程的一部分。

社会影响

第四方强化学习正在不断发展，是一种非常有前途的强化社会福祉模式，在世界资源日益减少的情况下，它为可持续发展提供了强有力的道路。井测量体系的存在对于第四方RL组织的健康运营和发展至关重要。本文在这方面提供了一个强大的 PM 模型。

原创性/价值

该论文满足了研究如何为第四方 RL 开发 PM 系统的明确需求。