Purpose

The purpose of this paper is to arrive at a general definition of an HPO and a (practical) way to measure an HPO. Managers are looking for techniques to strengthen their organizations in a way that they cannot only cope with threats but could also quickly take advantage of opportunities, and thus, grow and thrive. The academic and especially the practitioner fields reacted on this “thirst for high performance knowledge” with a plethora of books and articles on the topic of high performance organizations (HPOs). These publications each came with their own description and measurement of HPOs, which created a lot of confusion among practitioners.

Design/methodology/approach

In this study the following reserach question is answered: how can an HPO be defined and its performance measured? So that with the answer, this paper can take away the aforementioned confusion. This paper does this by conducting an extensive systematic review of the literature on HPO, after which this paper synthesizes the findings into a proposal on how to define and measure the HPO.

Findings

This paper was able to obtain from the literature a list of definitions and measurements for an HPO. The common denominator in these definitions and measurements turned out to be respondents given their opinion on the effects of the organizational practices they apply on organizational performance vis-à-vis that of competitors. This paper concluded therefore that an HPO should be defined and measured relative to competitors and should be based on the perception of managers and employees of the organization: An HPO is an organization that achieves results that are better than those of its peer group over a longer period of time.

Research limitations/implications

With the answer on the research question, this paper fills the current gap in the definition and measurement literature on HPOs, and thus, has moved the research into HPOs forward, as researchers can use these research results in their future studies on high performance and HPOs.

Originality/value

Although there is a plethora of literature on high performance and HPOs no univocal definition and measurement of the HPO can be found. This study provides for the first time an academically well-founded definition and measurement method.

中文翻译：

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高绩效组织：提议的绩效定义和衡量

目的

本文的目的是得出 HPO 的一般定义和衡量 HPO 的（实用）方法。管理人员正在寻找技术来加强他们的组织，他们不仅可以应对威胁，而且还可以快速利用机会，从而成长和繁荣。学术界，尤其是从业者领域对这种“对高绩效知识的渴望”做出了反应，发表了大量关于高绩效组织 (HPO) 主题的书籍和文章。这些出版物都带有自己对 HPO 的描述和测量，这在从业者中造成了很多困惑。

设计/方法/方法

在本研究中，回答了以下研究问题：如何定义 HPO 并衡量其性能？因此，有了答案，本文就可以消除上述混淆。本文通过对有关 HPO 的文献进行广泛的系统回顾来做到这一点，然后本文将研究结果综合成关于如何定义和衡量 HPO 的建议。

发现

本文能够从文献中获得 HPO 的定义和测量列表。这些定义和衡量标准中的共同点是受访者就他们所应用的组织实践对组织绩效的影响与竞争对手相比，给出了他们的意见。因此，本文得出的结论是，HPO 应相对于竞争对手进行定义和衡量，并应基于该组织的经理和员工的看法：HPO 是一个组织，其结果在更长的时间内优于其同行群体的结果。一段的时间。

研究限制/影响

通过对研究问题的回答，本文填补了当前 HPO 定义和测量文献中的空白，从而推动了对 HPO 的研究，因为研究人员可以将这些研究成果用于未来对高性能和 HPO 的研究.

原创性/价值

尽管有大量关于高性能和 HPO 的文献，但找不到对 HPO 的明确定义和测量。这项研究首次提供了一个学术上有充分根据的定义和测量方法。