Purpose

This study aims to investigate how the local residents viewed a new public library project in Macao through the analysis of newspaper articles published in 2014–2019 and how these views have changed the decision-makers in selecting a different site for the new library.

Design/methodology/approach

Content analysis was used to analyze public views. 569 newspaper articles on the new library project published in local major newspapers from January 2014 to August 2019 were coded and analyzed. Percentage agreement for the two coders and Cohen's Kappa were used to calculate the inter-rater reliability.

Findings

The top 5 factors discussed in the newspaper articles were the general decision-making process (38.65%), location (18.20%), selection of the Old Court Building as the new library site (15.07%), budget (13.5%) and new library services (6.85%). The local residents tended to raise questions on the high cost, the appropriateness of the selected library site, the preservation of the local heritage buildings, and the role that the government should play in this project.

Research limitations/implications

This study only collected and analyzed the data from the articles published in the major newspapers in Macao. Other types of media from sources such as Facebook were not included in this study. Articles containing similar information but from different newspapers were all counted as individual entries for data collection. The voices/options were not divided by groups. For further analysis, the articles could be separated by voices from politicians, librarians and other special interest groups. The chosen categories in this study were based on Voyant Tools and the authors' interpretation/focus of the research question. The categories could be subdivided for further study. For example, the overall support of the project could be broken into full support, support with some minor reservations, support with major reservations, etc. And some articles currently in the neutral category with some degrees of support might fit into one of the above new sub-categories.

Originality/value

The case carries new references for any communities embarking on similar projects.

中文翻译：

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公众对新图书馆项目的看法：2014-2019 年的内容分析

目的

本研究旨在通过分析 2014-2019 年发表的报纸文章，调查当地居民如何看待澳门新公共图书馆项目，以及这些观点如何改变决策者为新图书馆选择不同地点的决策。

设计/方法论/方法

内容分析用于分析公众观点。对2014年1月至2019年8月在地方主要报纸上发表的569篇关于新图书馆项目的报纸文章进行了编码分析。使用两个编码器的百分比一致性和 Cohen 的 Kappa 来计算评分者间的可靠性。

发现

报纸文章中讨论的前 5 个因素是一般决策过程 (38.65%)、位置 (18.20%)、选择旧法院大楼作为新图书馆地点 (15.07%)、预算 (13.5%) 和新图书馆。图书馆服务（6.85%）。当地居民往往对成本高、图书馆选址的适宜性、当地文物建筑的保护以及政府在该项目中应发挥的作用提出质疑。

研究限制/影响

本研究仅收集和分析澳门主要报刊发表的文章数据。本研究不包括来自 Facebook 等来源的其他类型的媒体。包含类似信息但来自不同报纸的文章都被视为单独的数据收集条目。声音/选项没有按组划分。为了进一步分析，可以通过来自政治家、图书馆员和其他特殊利益集团的声音将文章分开。本研究中选择的类别基于 Voyant 工具和作者对研究问题的解释/重点。这些类别可以细分以供进一步研究。例如，项目的整体支持可以分解为完全支持、少量保留支持、主要保留支持等。

创意/价值

该案例为开展类似项目的任何社区提供了新的参考。