Purpose

Extant literature on strategic environment analysis confirm broad evidence of studies on competences in the context of private sector organizations. Nevertheless, there is a growing interest and evidence of strategic competence in public sector organizations seeking to deliver improved performance. This paper attempts to determine the strategic competences of a National Health Service (NHS) unit for better organizational performance.

Design/methodology/approach

Based on the qualitative analysis of empirical evidence collected in a UK based NHS case study organization, we arrive at a strategic competence performance framework for the health unit using research carried out through interviews with employees and partner organization members.

Findings

By examining a UK-based qualitative case study, the proposed framework puts forward four strategic competence pillars vital for delivering organizational performance and effectively managing the environment of NHS unit's operations. The four strategic competences that are identified to foster NHS unit's performance are strategic leadership, staff engagement, knowledge transfer and partnership working.

Originality/value

The study examines the environment in which a UK based NHS health unit operates and identify the different strategic competences to deliver organizational performance.

中文翻译：

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战略能力绩效框架–英国NHS组织的案例研究

目的

有关战略环境分析的现有文献证实了在私营部门组织的背景下进行能力研究的广泛证据。然而，对于寻求提高绩效的公共部门组织，人们越来越有兴趣并有战略能力的证据。本文试图确定国家卫生服务（NHS）部门的战略能力，以提高组织绩效。

设计/方法/方法

基于对总部位于英国的NHS案例研究组织中收集的经验证据的定性分析，我们通过对员工和合作伙伴组织成员的访谈进行了研究，得出了卫生部门的战略能力绩效框架。

发现

通过审查基于英国的定性案例研究，提出的框架提出了四个战略能力支柱，这些支柱对于提供组织绩效和有效管理NHS部门的运营环境至关重要。为促进NHS部门的绩效而确定的四个战略能力是战略领导力，员工敬业度，知识转移和伙伴关系工作。

创意/价值

这项研究考察了英国NHS卫生部门的运作环境，并确定了提供组织绩效的不同战略能力。