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The cyber-work performance of managers in education
Journal of Management Development ( IF 2.5 ) Pub Date : 2021-02-19 , DOI: 10.1108/jmd-01-2020-0011
Ed Dandalt

Purpose

This study addresses the perspective of N = 273 school principals as related to technology role in performing managerial roles.

Design/methodology/approach

In the context of this study, the concept of technology only refers to digital office tools such as microcomputers, email and administrative software. The concept of managerial roles is understood and used herein in relation to the definition provided by Mintzberg (2013) in his managerial typology. Moreover, a survey method was used to collect data from the aforementioned managerial employees. The managerial typology of Mintzberg was applied as a theoretical lens to collect and interpret survey data.

Findings

The findings suggest that surveyed school principals believe that technology use improves their ability to perform informational and decisional roles at work. Arguably, these managerial employees are satisfied with using technology as a labor tool for administrative and managerial work.

Research limitations/implications

This study is limited because its sample size does not allow the findings to be generalized to all Canadian school principals. Nevertheless, the findings are significant because they suggest that similar to the positive technology-related attitude of managerial employees in business organizations, those in school organizations also perceive technology as an organizational asset. For that reason, management scholars should not only limit their studies of the intersection between technology and managerial roles or work to business organizations. They also need to extend their research studies and fieldwork to school organizations.

Originality/value

The originality of this study lies in the fact that in management literature, the intersection between technology and the managerial roles of school principals is underresearched. As such, this study represents a step forward toward the need to study the technology-related behaviors of school principals to better understand how technology use enables their workflow system.



中文翻译:

管理人员在教育中的网络工作绩效

目的

这项研究解决了N  = 273名学校校长与技术角色在执行管理角色中相关的观点。

设计/方法/方法

在本研究的上下文中,技术的概念仅指数字办公工具,例如微型计算机,电子邮件和管理软件。相对于Mintzberg(2013)在他的管理类型学中提供的定义,管理角色的概念在本文中得到了理解和使用。此外,使用调查方法从上述管理人员那里收集数据。Mintzberg的管理类型学被用作收集和解释调查数据的理论镜头。

发现

调查结果表明,接受调查的学校校长认为,技术使用可以提高他们在工作中发挥信息和决策作用的能力。可以说,这些管理人员对使用技术作为行政和管理工作的劳动工具感到满意。

研究局限/意义

这项研究是有限的,因为其样本量不允许将调查结果推广到所有加拿大学校校长。但是,这些发现是有意义的,因为它们表明,与企业组织中管理人员的积极技术相关态度相似,学校组织中的员工也将技术视为组织资产。因此,管理学者不仅应该将他们对技术与管理角色之间的交集的研究限制在研究范围之外,还应该将其研究范围限于企业组织。他们还需要将研究和田野调查扩展到学校组织。

创意/价值

这项研究的独创性在于,在管理文献中,对技术与学校校长的管理角色之间的交集的研究不足。因此,这项研究代表了朝着研究学校校长与技术有关的行为的需要迈出的一步,以更好地了解技术使用如何使他们的工作流程系统成为可能。

更新日期:2021-04-29
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