Purpose

The paper aims to identify the critical success factors (CSFs) at an individual level for real estate developers (REDs) in India.

Design/methodology/approach

Fifteen individual-level CSFs are identified from literature review. These CSFs are moderated through expert opinion, and they are customized for the real-estate sector. Five-point scale questionnaire is developed and furnished to REDs to understand the importance of these 15 CSFs. Fifty-six REDs responded to the survey. Using the responses from the survey, relative importance index is created for all 15 factors. These factors are also grouped in broad categories using exploratory factor analysis and the groups are further validated through confirmatory factor analysis.

Findings

The study finds that leadership quality, man-management skill, disputes resolution skill, ability to take risk and knowledge about construction and finance are the top five CSFs for REDs in India. The exploratory factor analysis resulted in five groups and they are named as “liaising with government,” “relationship management,” “knowledge management,” “skill management” and “ability.” The groups exhibit reasonable reliability and validity.

Research limitations/implications

Despite useful results, study being exploratory in nature is limited because of a small sample size. Despite best efforts, authors find reluctance from REDs to respond to the survey.

Practical implications

The findings of the study are important for REDs and success of their business. The business of REDs can improve if they exhibit leadership quality, man-management skill and disputes resolution skill. The ability of the developers to take risk and their knowledge about construction and finance can also be vital for the success of their business.

Originality/value

To the best of authors’ knowledge, this is the first attempt to identify CSFs for REDs in India.

中文翻译：

---

确定印度房地产开发商 (RED) 的关键成功因素 (CSF)

目的

本文旨在确定印度房地产开发商 (RED) 在个人层面上的关键成功因素 (CSF)。

设计/方法/方法

从文献回顾中确定了 15 个个体水平的 CSF。这些 CSF 通过专家意见进行审核，并针对房地产行业进行定制。开发了五点量表问卷并提供给 RED，以了解这 15 个 CSF 的重要性。56 名 RED 对调查做出了回应。使用调查结果，为所有 15 个因素创建相对重要性指数。这些因素也使用探索性因素分析分为广泛的类别，并通过验证性因素分析进一步验证这些组。

发现

研究发现，领导素质、人员管理技能、争议解决技能、承担风险的能力以及有关建筑和金融的知识是印度 RED 的前五项 CSF。探索性因素分析得出五组，分别命名为“与政府联络”、“关系管理”、“知识管理”、“技能管理”和“能力”。这些组表现出合理的信度和效度。

研究限制/影响

尽管有有用的结果，但由于样本量小，研究在本质上是有限的。尽管尽了最大的努力，但作者发现 RED 不愿意回应调查。

实际影响

研究结果对于 RED 及其业务的成功非常重要。如果 RED 表现出领导素质、人员管理技能和解决纠纷的技能，他们的业务就会得到改善。开发商承担风险的能力以及他们对建筑和金融的了解对于他们的业务成功也至关重要。

原创性/价值

据作者所知，这是在印度为 RED 确定 CSF 的首次尝试。