Purpose

The purpose of this study is to evaluate the effects of knowledge management (KM) processes on human resource management’s (HRM’s) performance in family-owned organizations. Therefore, a model is proposed to explain the core processes of KM and their effects on HRM's performance.

Design/methodology/approach

A field study is conducted based on data collected from family-owned companies in Turkey. The survey instrument is a self-administered questionnaire composed of 36 questions in total. There are three demographic questions, 18 questions aim to investigate KM processes and 15 questions aim to investigate HRM practices.

Findings

The results show that KM processes have significant positive relationships with HRM performance. Among the processes of KM, knowledge generation (KG) is found to have the most significant effect. This study shows that KM processes are enhancing HRM performance in family-owned organizations.

Research limitations/implications

First of all, it is conducted on family-owned companies. Hence, the results may change based on types of organizations. Second, convenience sampling was used in data collection. The majority of data were collected through HRM departments who were available, reliable and easy to access. Despite many advantages of this sampling technique on major disadvantage is lacking clear generalizability. For this reason, it is presumed that HRM awareness is high in the selected participants. Different sampling methods may lead to different results. Thus, for future research, it would be useful to make cross-cultural and cross-sectorial studies to compare the business cultures and to find more accurate outcomes related to KM and HRM implementations.

Originality/value

Nowadays, most of the family-owned companies are well aware of the statement that both KM and HRM have significant positive impacts on organizational outcomes. This research's findings indicate that KM processes enhance HRM performance in family-owned organizations. Therefore, family-owned organizations should pay more attention on KM processes and the linkage between KM and HRM in order to obtain better HRM results.

中文翻译：

---

知识管理和人力资源绩效：来自土耳其家族企业的证据

目的

本研究的目的是评估知识管理 (KM) 流程对家族企业中人力资源管理 (HRM) 绩效的影响。因此，提出了一个模型来解释知识管理的核心过程及其对人力资源管理绩效的影响。

设计/方法/方法

根据从土耳其家族企业收集的数据进行了实地研究。调查工具为自填式问卷，共包含 36 个问题。共有三个人口统计问题，18 个问题旨在调查 KM 流程，15 个问题旨在调查 HRM 实践。

发现

结果表明，KM 流程与 HRM 绩效具有显着的正相关关系。在知识管理的过程中，知识生成（KG）被发现具有最显着的效果。这项研究表明，知识管理流程正在提高家族企业的人力资源管理绩效。

研究限制/影响

首先，它是针对家族企业进行的。因此，结果可能会因组织类型而异。其次，在数据收集中使用了便利抽样。大多数数据是通过人力资源管理部门收集的，这些部门可用、可靠且易于访问。尽管这种采样技术有许多优点，但主要缺点是缺乏明确的普遍性。因此，推测所选参与者的 HRM 意识较高。不同的抽样方法可能导致不同的结果。因此，对于未来的研究，进行跨文化和跨部门研究以比较商业文化并找到与 KM 和 HRM 实施相关的更准确的结果将是有用的。

原创性/价值

如今，大多数家族企业都非常清楚知识管理和人力资源管理对组织成果都有显着的积极影响这一说法。这项研究的结果表明，知识管理流程提高了家族企业的人力资源管理绩效。因此，家族企业应更加关注KM流程以及KM与HRM之间的联动，以获得更好的HRM结果。