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Determining nonfamily employees' job satisfaction and turnover intentions: the roles of job autonomy and work passion
Journal of Family Business Management ( IF 3.6 ) Pub Date : 2020-11-20 , DOI: 10.1108/jfbm-08-2020-0079
Michael Mustafa , Hazel Melanie Ramos , Siti Khadijah Zainal Badri

Purpose

The purpose of this study seeks to examine how nonfamily employees' job autonomy and work passion can influence their job satisfaction and intention to quit in family small-to-medium-sized enterprises (SMEs). Current, research regarding the determinants of nonfamily employees' job satisfaction and turnover intentions has largely focused on the effects of family influence and family firm characteristics. Accordingly, not much is known of how the job characteristics and emotions of nonfamily employees influence their job satisfaction and intention to quit.

Design/methodology/approach

Data were collected from 160 nonfamily employees across 28 family-SMEs. Process macro was used to analyze the mediating role of nonfamily employees' work passion in the relationship between their job autonomy and job satisfaction and intention to quit.

Findings

Findings showed that nonfamily employees' job autonomy only had a significant direct effects on their job satisfaction and not their intention to quit. Subsequently, nonfamily employees' work passion was found to only partially mediate the relationship between their job autonomy and job satisfaction.

Originality/value

By focusing on the concepts of job autonomy and work passion, the study adds additional insights about the drivers of nonfamily employees' pro-organizational attitudes in family-SMEs. Also the study represents one of the first efforts in the literature to establish a link between job autonomy and the work passion of nonfamily employees with respect to their job satisfaction.



中文翻译:

确定非家族雇员的工作满意度和离职意向:工作自主性和工作热情的作用

目的

本研究旨在探讨非家族雇员的工作自主性和工作热情如何影响他们在家族中小企业 (SME) 中的工作满意度和离职意向。目前,关于非家族员工工作满意度和离职意向的决定因素的研究主要集中在家族影响和家族企业特征的影响上。因此,关于非家族雇员的工作特征和情绪如何影响他们的工作满意度和离职意向,我们知之甚少。

设计/方法/途径

数据收集自 28 家家族中小企业的 160 名非家族雇员。过程宏被用来分析非家族雇员的工作热情在其工作自主性与工作满意度和离职意向之间关系中的中介作用。

发现

调查结果表明,非家族雇员的工作自主性只对他们的工作满意度有显着的直接影响,而不是他们的离职意向。随后,发现非家族雇员的工作热情仅部分地调节了他们的工作自主性和工作满意度之间的关系。

原创性/价值

通过关注工作自主性和工作热情的概念,该研究增加了关于家族中小企业中非家族雇员支持组织态度的驱动因素的更多见解。此外,该研究还代表了文献中首次尝试在工作自主性和非家庭雇员的工作热情与工作满意度之间建立联系。

更新日期:2020-11-20
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