Purpose

This paper aims to assess the various impacts of tourism development in Chiang Mai on the local populace’s sense of well-being. The moderating effect of employment in and affiliation with the tourism industry on perception of tourism development is also examined.

Design/methodology/approach

A sequential explanatory mixed method design is adopted, beginning with the development of a conceptual model that links residents’ perceived impact of tourism development with their general and life domain-specific well-beings. The model is tested with a survey of 567 respondents who are long-term residents of Chiang Mai. The findings are subsequently used in the semi-structured in-depth interviews with selected tourism stakeholders to provide qualitative explanation and meaning to the data.

Findings

The results suggest a reciprocal relationship between perceived economic, cultural and environmental impact of tourism development and Chiang Mai residents’ general sense of well-being. It also revealed that community well-being and material well-being accounted the most and the least, respectively, on overall well-being for Chiang Mai residents. Another interesting observation was that Chiang Mai residents feel the same way about the various perceived impact of tourism development on overall sense of well-being, regardless of whether they are employed or affiliated with the tourism industry or otherwise.

Originality/value

With limited literature on the perceived impact of tourism development by residents in Asia, this research provides a Thai perspective of the said impact on general well-being. A sequential explanatory mixed method provides an added lens to induce insights and explain the results deduced from the earlier quantitative study.

中文翻译：

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泰国热情好客的局限——旅游业发展对清迈居民福祉的影响

目的

本文旨在评估清迈旅游业发展对当地民众幸福感的各种影响。还研究了旅游业就业和与旅游业的联系对旅游业发展感知的调节作用。

设计/方法/方法

采用顺序解释混合方法设计，首先开发一个概念模型，将居民对旅游发展的感知影响与其一般和特定生活领域的福祉联系起来。该模型通过对清迈长期居民的 567 名受访者的调查进行测试。这些发现随后被用于与选定的旅游利益相关者进行半结构化的深度访谈，以提供数据的定性解释和意义。

发现

结果表明，旅游发展对经济、文化和环境的感知影响与清迈居民的普遍幸福感之间存在互惠关系。它还显示，社区福祉和物质福祉分别占清迈居民整体福祉的最高和最低。另一个有趣的观察是，清迈居民对旅游发展对整体幸福感的各种感知影响有着相同的感受，无论他们是否受雇或隶属于旅游业或其他。

原创性/价值

由于有关亚洲居民对旅游发展的感知影响的文献有限，这项研究提供了泰国人对上述对总体福祉的影响的看法。顺序解释性混合方法提供了一个额外的镜头，可以引发洞察力并解释从早期定量研究中得出的结果。