Purpose

Though extant literature proposes buyer–seller information sharing as a crucial variable for quality improvement, there is a dearth of empirical understanding of how it affects procurement quality performance. The present study aimed at addressing this knowledge gap by using small- and medium-scale enterprises (SMEs) in a developing African economy as an empirical context.

Design/methodology/approach

The research hypotheses are tested on survey data from 138 SMEs in Ghana using structural equation modeling.

Findings

Results show that buyer–seller information sharing is positively related to procurement quality performance and that high levels of buyer–seller information sharing lower procurement quality performance.

Research limitations/implications

Though the study demonstrates that there is a limit to the procurement quality performance benefit of buyer-seller information sharing, it does not empirically analyze the conditions that may relax this limit.

Practical implications

This research highlights both the bright and dark sides associated with buyer-seller information sharing and how they work out to determine procurement quality performance. It shows that SMEs could optimize procurement quality performance when they pursue a moderate level of buyer–seller information sharing.

Originality/value

This research advances the sparse literature on the procurement quality performance construct and its determinants within the context of SMEs. Unlike prior research that focuses on information technology, this study explicitly analyzes the role of information sharing in determining procurement (quality) performance and shows that differing levels of buyer–seller information sharing impact procurement quality performance differently.

中文翻译：

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买卖双方信息共享如何影响采购质量绩效？中小企业对非洲发展中经济的见解

目的

尽管现有文献建议将买卖双方的信息共享作为提高质量的关键变量，但仍缺乏对它如何影响采购质量绩效的经验性了解。本研究旨在通过在发展​​中的非洲经济中使用中小型企业（SME）作为经验背景来解决这一知识鸿沟。

设计/方法/方法

使用结构方程模型，对来自加纳138家中小型企业的调查数据进行了检验。

发现

结果表明，买卖双方的信息共享与采购质量绩效成正相关，而买卖双方之间的信息共享水平高，则采购质量绩效低。

研究局限/意义

尽管研究表明，买卖双方信息共享对采购质量绩效的好处是有限的，但它没有凭经验分析可能放松该限制的条件。

实际影响

这项研究突出了与买卖双方信息共享相关的亮面和阴暗面，以及它们如何确定采购质量绩效。它表明，中小型企业追求适当程度的买卖双方信息共享时，可以优化采购质量绩效。

创意/价值

这项研究为中小型企业提供了有关采购质量绩效构建及其决定因素的稀疏文献。与先前专注于信息技术的研究不同，本研究明确分析了信息共享在确定采购（质量）绩效中的作用，并表明不同级别的买卖双方信息共享对采购质量绩效的影响不同。