Purpose

The purpose of this paper is to develop a guide for managing the provision of on-campus student housing facilities (SHFs) security and safety measures.

Design/methodology/approach

This study adopted a mixed-method approach; the questionnaire was used as an instrument to collect quantitative data, whereas the interview was used to collect qualitative data. Descriptive and inferential statistics and importance-performance analysis models were used to analyse the quantitative data, whereas content analysis was used for the qualitative data.

Findings

This study found that students rated the satisfaction of all the SHFs safety and security measures below the level of importance. Three categories of performance level (i.e. poor, average and good) were determined. It also became evident that most of the measures were performing averagely, quite a number were poorly performing and few were performing well.

Research limitations/implications

Data was collected from only one university; therefore, the findings of the research may not be generalised. A study that expands the number of participating universities is recommended.

Practical implications

The guide developed can be used by the facility and/or hostel managers to ensure appropriate management of SHFs security and safety measures. The guide can also assist to ensure that all the essential safety measures are provided when designing, constructing or upgrading SHFs. It would also aid in the development of policy frameworks for SHFs security and safety.

Originality/value

Although several studies have been conducted on SHFs, studies that mainly focussed on prioritising SHFs security and safety measures are lacking. With this paper, the authors also demonstrate the practicality of the use of the IPA model to aid the process of developing improvement priorities.

中文翻译：

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校园内学生住宿设施安全和安全绩效评估

目的

本文的目的是为管理校内学生住房设施（SHF）的安全和保障措施提供指南。

设计/方法/方法

这项研究采用了混合方法。问卷被用作收集定量数据的工具，而访谈则被用于收集定性数据。描述性和推断性统计以及重要性绩效分析模型用于分析定量数据，而内容分析用于定性数据。

发现

这项研究发现，学生将所有SHF安全和安保措施的满意程度评为低于重要级别。确定了三类绩效水平（即差，中，好）。显而易见的是，大多数措施表现平均，很多措施表现不佳，很少有措施表现良好。

研究局限/意义

数据仅从一所大学收集；因此，该研究的结果可能无法一概而论。建议进行一项扩大参与大学数量的研究。

实际影响

设施和/或旅馆管理者可以使用制定的指南来确保对SHF的安全性和安全措施进行适当的管理。该指南还可以帮助确保在设计，建造或升级SHF时提供所有必要的安全措施。它还将有助于发展SHF安全和保障的政策框架。

创意/价值

尽管已经对SHF进行了几项研究，但仍缺乏主要侧重于优先考虑SHF安全和安全措施的研究。在本文中，作者还演示了使用IPA模型来帮助制定改进重点的过程的实用性。