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Comparing user satisfaction of older and newer on-campus accommodation buildings in Australia
Facilities ( IF 1.6 ) Pub Date : 2020-08-24 , DOI: 10.1108/f-11-2018-0133
Xinyu Xu , Riza Yosia Sunindijo , Eveline Mussi

Purpose

This paper aims to assess the level of occupants’ satisfaction, comparing older and newer on-campus accommodation buildings in Sydney, Australia, aiming to identify their comfort factors deficiencies in terms of design and construction solutions/strategies (e.g. spatial arrangements, materials, thermal comfort).

Design/methodology/approach

A post occupancy evaluation survey was used to assess the occupant satisfaction with three on-campus accommodation buildings in The University of New South Wales (UNSW) Sydney. One of the selected buildings is an older building opened for occupation in 1996, and the other two are more recent on campus accommodations buildings. The survey included 11 post occupancy evaluation elements identified through literature review which were categorised into three dimensions: technical, functional and behavioural.

Findings

The results show that the satisfaction levels with thermal and acoustic comfort were below standards for both older and newer buildings. In addition, the older building used in this study was rated low in terms of: indoor air quality, lighting, maintenance and management, vertical transportation facility, room layout and furniture quality, building layout and aesthetics and level of privacy. Such factors related to both functional and behavioural dimensions were of greater satisfaction in newer buildings.

Practical implications

Findings suggest the high priority of strategies that address and improve the thermal and acoustic comfort of older and newer on-campus accommodation buildings if the intention is to enhance students’ satisfaction, especially considering the impact that these facilities have on students’ performance. Thermal performance in different seasons and adaptive thermal comfort activities should be considered in the design of new on-campus accommodation buildings and the retrofit of existing old buildings.

Originality/value

On-campus accommodation is an important facility that supports student learning outcomes and helps students adapt in a new learning environment. A post occupancy evaluation study to assess the adequacy of this facility is still lacking because previous studies have generally focussed on class rooms and work spaces in the education sector. This research compares the user satisfaction of older and newer on-campus accommodation buildings in Australia, to highlight deficiencies and areas for improvement in the design of existing and future buildings.



中文翻译:

比较澳大利亚较新和较新的校内住宿建筑物的用户满意度

目的

本文旨在评估居住者的满意度,比较澳大利亚悉尼的旧和新校内住宿建筑,旨在从设计和施工方案/策略(例如空间布置,材料,热力)方面确定其舒适性因素的不足。舒适)。

设计/方法/方法

居住后评估调查用于评估悉尼新南威尔士大学(UNSW)对三座校内住宿建筑物的满意度。选定的建筑物之一是1996年开放使用的较旧建筑物,另外两座是校园住宿建筑物中较新的建筑物。该调查包括通过文献回顾确定的11个占用后评估要素,分为三个方面:技术,功能和行为。

发现

结果表明,对于旧建筑物和新建筑物,其热和声舒适度的满意度均低于标准。此外,本研究中使用的老式建筑在以下方面被评为低:室内空气质量,照明,维护和管理,垂直运输设施,房间布局和家具质量,建筑物布局以及美学和隐私级别。与功能和行为方面有关的这些因素在较新的建筑物中得到了更大的满足。

实际影响

研究结果表明,如果要提高学生的满意度,尤其是考虑到这些设施对学生表现的影响,应对和改善旧的和较新的校内住宿建筑物的热和声舒适性的策略应具有较高的优先级。在设计新的校内住宿建筑物和改造现有的旧建筑物时,应考虑不同季节的热力性能和适应性的热舒适活动。

创意/价值

校园住宿是支持学生学习成果并帮助学生适应新学习环境的重要设施。由于先前的研究通常集中于教育部门的教室和工作空间,因此仍缺乏一项对使用后设施进行评估的评估工作,以评估该设施是否足够。这项研究比较了澳大利亚旧的和较新的校内住宿建筑物的用户满意度,以突出现有和未来建筑物设计中的不足和需要改进的地方。

更新日期:2020-08-24
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