We present a new paradigm to address the persistence of difficulties that people have in accessing and using information. Our idea consists of two main aspects: engaging wider society with usability and distributing the topic across disciplines. We claim that bad usability is a social justice issue. Primarily, we propose that usability should become the subject of widespread activism across society, enabling more people to realize that their usability problems are not due to inadequacies in themselves but in current designs. People should be encouraged and enabled to complain about their experiences with an expectation of improvements. We also propose that the current restriction of this topic to certain disciplinary units is overly narrow and that instead there should be radical embedding of usability concepts across many different fields and settings. We believe that the usability of information systems is core to information science and that information scientists should resume their historic role as heralds and pioneers of human–computer interaction.

中文翻译：

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无处不在的每个人：可用性的分布式和嵌入式范例

我们提出了一种新范式来解决人们在访问和使用信息方面长期存在的困难。我们的想法包括两个主要方面：通过可用性吸引更广泛的社会和跨学科分发主题。我们声称糟糕的可用性是一个社会正义问题。首先，我们建议可用性应该成为整个社会广泛行动的主题，让更多的人意识到他们的可用性问题不是由于自身的不足，而是由于当前的设计。应该鼓励人们抱怨他们的经历，并期望得到改进。我们还建议，目前该主题对某些学科单位的限制过于狭窄，而应该在许多不同的领域和环境中彻底嵌入可用性概念。我们相信信息系统的可用性是信息科学的核心，信息科学家应该恢复其作为人机交互先驱和先驱的历史角色。